ID Number: G00207025



Managing Network Performance of Cloud-Based Applications
17 September 2010
 
Eric Siegel  

Cloud computing is a hot topic, and the performance of the network is a critical factor in user satisfaction. This assessment will help organizations decrease the duration of poor-performance incidents by setting up the appropriate technical service level agreements (SLAs) with providers, establishing the appropriate technical metrics for incident rapid-diagnosis (i.e., triage) procedures, and using wide area network (WAN) performance optimization if necessary and possible. The metrics can also be used to evaluate the cost/performance tradeoffs that result from hosting applications in the cloud.





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Table of Contents

Contents
  • Summary of Findings
  • Analysis
    • Network Performance Issues
    • SLAs and Provider Evaluation
    • Incident Triage
    • Performance Tuning
    • Strengths
    • Weaknesses
  • Recommendations
  • Other Related Gartner Resources




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Resource Id: 1437315