ID Number: G00213089



Apply a Comprehensive Planning Framework as Business Gets Social
23 May 2011
 
Carol Rozwell   Nikos Drakos  

Social initiatives hold the promise of allowing organizations to establish new levels of engagement with employees, business partners, customers and the social Web. This research describes eight building blocks that must be addressed as organizations develop their approach.





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Table of Contents

Contents
  • Analysis
    • Social Vision
    • Social Strategy
    • Constituency Experience
    • Organizational Collaboration and Change
    • Social Processes
    • Social Information
    • Social Metrics
    • Social Technology
    • Recommendations
  • Recommended Reading
Tables
Table 1.
Change in Metrics for Virtusa's Social Media Program
Figures
Figure 1.
Social Framework: Eight Building Blocks
Figure 2.
What to Look for and Where




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Resource Id: 1693015