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Apply Gartner's Pace-Layered Application Strategy to Sales Applications
18 July 2011
 
Robert P. Desisto  

Gartner's Pace-Layered Application Strategy helps sales organizations develop effective, flexible and innovative sales automation strategies. Use it to deconstruct applications in your sales application portfolio and develop a long-term, dynamic sales technology plan that leverages IT investments.








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Table of Contents

Contents
  • Analysis
    • The Scope of Sales Applications
    • What Is Pace Layering?
    • What Is Connective Tissue?
      • Business Process Management and Workflow
      • Knowledge Management
      • Analytics
    • Sales Applications
    • Classifying Sales Applications to the Right Pace Layer
      • Questions to Identify Systems of Innovation
      • Questions to Identify Systems of Differentiation
      • Questions to Identify Systems of Record
    • Applying Pace Layering to Sales
      • Applying Pace Layering to a Direct Sales Organization
      • Pace Layering for Direct Sales in Five Years
      • Applying Pace Layering to an Indirect Sales Organization
      • Pace Layering for Direct Sales in Five Years
    • Recommendations for Sales Pace Layers
      • Guidance for Systems of Innovation
      • Guidance for Systems of Differentiation
      • Guidance for Systems of Record
    • Applications Frequently Migrate Between Layers
    • New Applications Should Be Classified at the Point of Conception
    • Conclusion
Figures
Figure 1.
Application Pace Layers
Figure 2.
Pace Layers for a Direct Sales Organization
Figure 3.
Pace Layers for an Indirect Sales Organization
Figure 4.
Pace Layers for Processes and Applications




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Resource Id: 1746633