ARCHIVE
ID Number: G00214507



This research is provided for historical perspective;
portions of this document may not reflect current conditions.





Magic Quadrant for Social CRM
25 July 2011
 
Adam Sarner   Ed Thompson   Jim Davies   Nikos Drakos   Chris Fletcher   Jeffrey Mann   Michael Maoz  

Hype continues to grow around social CRM, with analytics gaining visibility and adoption. Social CRM vendors will increasingly have to show examples of how their social data is used in core business processes, not just provide an API.





*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Document History







Contact Gartner




For information on how to gain access to this and other documents, click here.
 You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.
Sign in here:
Username:

Password:
Forgot your username
or password?







This document is not available as part of your current Gartner subscription. For pricing and availability of the full document, please contact your Gartner account representative. Your account representative can also give you more information about your current subscription and other access options that may be available to you. If you do not have a Gartner account representative, call +1 203 316 1200 for assistance.



Document History:
 
Magic Quadrant for Social CRM
27 September 2012
  
Magic Quadrant for Social CRM
25 July 2011
  
Magic Quadrant for Social CRM
29 June 2010
  




© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1751130