Case Study: Tackle Customer Service to Expand Marketing Initiatives Using Social CRM

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ID Number: G00219002

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26 September 2011

Jenny Sussin

Bonobos men's clothier needed a practical system to manage customer service and support via social media. By establishing a base to engage with customers via social media, the retail clothier was able to extend its marketing efforts into this space and see a 65% increase in revenue.

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Case Study: Tackle Customer Service to Expand Marketing Initiatives Using Social CRM
3 February 2012

Case Study: Tackle Customer Service to Expand Marketing Initiatives Using Social CRM
26 September 2011

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Resource Id: 1805219