ID Number: ITBO-WW-DB-DA03



Business Process Outsourcing Worldwide: Forecast Database
23 September 2009
 
Robert H. Brown   Kathryn Hale   Jason Harris  

This file contains a subset of data available in "Outsourcing Worldwide: Forecast Database." "Business Process Outsourcing Worldwide: Forecast Database" provides five-year forecast with history from 2000, for business process outsourcing (BPO), by service line, by region and country. BPO segments include demand management, enterprise services, operations and supply management. Demand management includes customer selection, customer acquisition, customer retention and customer extension. Enterprise services include human resources, finance and accounting, and payment processing. Operations services segments include manufacturing, retail, wholesale and transportation; communications and utilities; government and education; financial; healthcare; and services. Supply management segments include buying, moving, and storing goods and services. Excluded segments are IT outsourcing and discrete project spending. Publication frequency is four times per year. For more information, see "Dataquest Guide: IT Services Market Research Methodology and Definitions."





*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Browse Topics


Other Options







Contact Gartner




For information on how to gain access to this and other documents, click here.
 You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.
Sign in here:
Username:

Password:
Forgot your username
or password?






The data in this .ZIP download contains one or more flat file databases in the form of Excel Pivot Tables. For additional convenience, the .ZIP download may also contain the same data as offline cube databases in .CUB file format. For a detailed explanation of the structure and content of the data, please refer to the appropriate methodology and definition guide.




Browse Topics:
 
Business Process Outsourcing




This document is published in the following Dataquest Market Insights:
 
Business Process Outsourcing Worldwide




© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 486176