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The Future of Outsourcing
13 October 2005
 
Claudio Da Rold   Rolf Jester   Allie Young  

Many factors are altering the outsourcing and IT service market. Users' need for speed, flexibility, reactivity and cost control are shaping how service providers compete and how services are delivered.




Price: US$995.00

Pages: 26






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Table of Contents


    
 Analysis

1.0
    
 Introduction
2.0
    
 Sourcing: In Need of Clarity

2.1
    
 The Outsourcing Market: Where We Have Come From
2.2
    
 The Four Worlds of Service: Where We Go
2.3
    
 Tectonic Shifts: The Market Dynamics
3.0
    
 Four Business Realities and Six Major Trends

3.1
    
 The Value Gap
3.2
    
 Business Process Outsourcing
3.3
    
 Offshore or Global Sourcing
3.4
    
 The Infrastructure Utility
3.5
    
 Software as a Service: Toward the Application Utilities
3.6
    
 The Business Process Utility
4.0
    
 Convergence and Collision
5.0
    
 Recommendations

    
 Recommended Reading


List of Figures


Figure 1. 
 The Outsourcing Market Heritage
 

Figure 2. 
 The Four Worlds of Service
 

Figure 3. 
 Organizations Will Buy and Integrate Services From Different Models
 

Figure 4. 
 Tectonic Shifts in the IT Services Market
 

Figure 5. 
 Four Realities and Six Trends
 

Figure 6. 
 The Effect of the Value Gap
 

Figure 7. 
 The Effects of Business Process Outsourcing
 

Figure 8. 
 The Effects of Global Sourcing
 

Figure 9. 
 The Effects of Infrastructure Utility
 

Figure 10. 
 The Effects of Software as a Service
 

Figure 11. 
 The Effects of Business Process Utilities
 

Figure 12. 
 Convergence(s) and Collision(s)
 



Browse Topics:
 
IT Outsourcing
Infrastructure Outsourcing
IT Utility Services
Business Process Outsourcing
IT Services Marketplace




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Resource Id: 486196