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The Future of Outsourcing: What the Numbers Tell Us
2 May 2006
 
Kurt Potter   Robert H. Brown  

The IT service market will grow to $760 billion by 2009, with more IT services purchased as part of an outsourcing arrangement than on a one-off project basis. We explore the high-level issues and forecasts related to business process outsourcing, IT outsourcing and discrete IT services.







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Pages: 14






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Table of Contents


1.0
    
 Market Overview and Definition

2.0
    
 Outsourcing and Discrete IT Service Growth by Segment

3.0
    
 Market Share for ITO, BPO and Discrete Services

4.0
    
 IT Outsourcing Growth by Segment

5.0
    
 Business Process Outsourcing Growth by Segment

6.0
    
 Definitions Guide

6.1
    
 Method of Purchase vs. Method of Delivery for IT Services
6.2
    
 Method-of-Purchase Segmentation
6.3
    
 Outsourcing
6.4
    
 IT Outsourcing

6.4.1
    
 Data Center Outsourcing
6.4.2
    
 Desktop Outsourcing
6.4.3
    
 Network Outsourcing (Enterprise and Public Network)
6.4.4
    
 Enterprise Application Outsourcing
6.5
    
 Business Process Outsourcing

6.5.1
    
 BPO Processes


List of Figures


Figure 1. 
 Outsourcing Growth Continues Unabated
 

Figure 2. 
 The Growth of BPO Points to Growing Involvement of the Business
 

Figure 3. 
 IT Outsourcing Segments: Network Outsourcing Growth Leads the Way
 

Figure 4. 
 BPO: Enterprise Service Maintains Its Share and Healthy Growth for All Domains
 



Browse Topics:
 
IT Services
IT Outsourcing
Desktop Services
Data Center Services
Human Resources and Payroll Services
Finance and Accounting Services
Payment Services
Operations Management Services
Business Process Outsourcing
Applications Outsourcing
Network Services




This document is published in the following Dataquest Market Insights:
 
IT Outsourcing Worldwide
Business Process Outsourcing Worldwide




© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 491951