ARCHIVE
ID Number: G00143730



This research is provided for historical perspective;
portions of this document may not reflect current conditions.





Framework for Application Integration for Multichannel Retail Delivery
3 November 2006
 
Stessa B Cohen  

The framework approach to application integration supports channel applications and business processes independent of those applications on an enterprise platform that manages common multichannel capabilities.





*
Unavailable for individual purchase
For information on how to gain access to this and other documents,
click here.








Browse Topics


Other Options







Contact Gartner




For information on how to gain access to this and other documents, click here.
 You or your organization may already own this document. Register now to find out. Your Gartner Membership Administrator can supply the needed License Key(s).
You will not lose your document during registration.
Sign in here:
Username:

Password:
Forgot your username
or password?








This document is not available as part of your current Gartner subscription. For pricing and availability of the full document, please contact your Gartner account representative. Your account representative can also give you more information about your current subscription and other access options that may be available to you. If you do not have a Gartner account representative, call +1 203 316 1200 for assistance.

Table of Contents


    
 Analysis

1.0
    
 Overview
2.0
    
 Multichannel Integration Defined
3.0
    
 Drivers for the FAI
4.0
    
 Framing Channel Applications for Retail Delivery

4.1
    
 How to Plan for and Migrate to the Framework for Application Integration Approach

4.1.1
    
 Plan for Cross-Line-of-Business Teams
4.1.2
    
 Identify Initial Project
4.1.3
    
 Leverage Framework Across Channels
5.0
    
 Evaluating the FAI for Multichannel Capabilities
6.0
    
 Vendors Supporting Framework for Application Integration

    
 Recommended Reading


List of Tables


Table 1.  
 Approaches to Multichannel Integration and Delivery
 

Table 2.  
 Multichannel Integration Capabilities
 

Table 3.  
 Vendors That Support FAI
 

List of Figures


Figure 1. 
 The FAI Approach to Application Integration
 



Browse Topics:
 
Application Integration and Middleware Software
Application Architecture
Banking Systems
Business Process Management
Bank Channel Strategies




© 2006 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 498109