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Banks Can Deliver to Small and Midsize Businesses With More Profitability Through Self-Service That Matches Business Needs
12 February 2007
 
Stessa B Cohen  

Banks must understand small and midsize business requirements to provide appropriate banking and payment services and persuade businesses to migrate to self-service channels and less-expensive payment methods.





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Table of Contents


    
 Analysis

1.0
    
 Defining Small Business
2.0
    
 Payment Collection Methods Affect the Way That SMBs Bank

2.1
    
 Payment Methods Vary by Type and Size of Business
3.0
    
 Segmentation of SMB Payment Markets Is Difficult
4.0
    
 Segmentation for Banking Purposes Is Easier
5.0
    
 Many New Web Banking Services Are Needed

5.1
    
 Web Banking Services Must Target SMB Market Segments — To a Point
6.0
    
 Banks Start to Launch SMB Services
7.0
    
 SMB-Driven Online Banking

7.1
    
 Online SMB Banking Vendors
7.2
    
 Future of Online SMB Functionality

    
 Recommended Reading


List of Figures


Figure 1. 
 Consumer and Business Payment Methods
 



Browse Topics:
 
Online Banking
Banking Business Strategies
Small and Midsize Business Marketplace




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