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This research is provided for historical perspective;
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The 2007 Gartner Scenario: An Annual Report on the Current State and Future Directions of the IT Industry
15 September 2007
 
Ken McGee   Christopher Ambrose   Audrey L. Apfel   Betsy Burton   David W. Cearley   Jackie Fenn   Robert A. Handler   Kathy Harris   Janelle B. Hill   Dale Kutnick   Susan Landry   Anne Lapkin   Mark P. McDonald   Paul E. Proctor   Leif-Olof Wallin   Jay E. Pultz   Mark Raskino  

This year, we depict the current state and future directions of the IT industry by describing and analyzing the most frequently asked questions from clients in 2007, and we provide the most common answers. In addition, we predict what the most frequently asked questions will be for 2012.




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Table of Contents


    
 Analysis

1.0
    
 The Economy, Business Climate and State of the IT Industry

1.1
    
 Economic Growth
1.2
    
 CEO Priorities
1.3
    
 CIO Priorities
1.4
    
 The Current State of the IT Industry
2.0
    
 The Most Frequently Asked Questions (MFAQs) Posed by Clients in 2007 to Gartner for IT Leaders Role Service Directors

2.1
    
 MFAQ From CIOs in 2007: "How Do I Support Business Growth?"

2.1.1
    
 The Most Common Gartner Answer to "How Do I Support Business Growth?"
2.1.2
    
 Projected MFAQ Expected From CIOs in 2012: "What Is the Future of the IT Organization?"
2.2
    
 MFAQ From IT Infrastructure and Operations (I&O) Leaders in 2007: "How Can I Show the Business Value of IT I&O?"

2.2.1
    
 The Most Common Gartner Answer to "How Can I Show the Business Value of I&O?"
2.2.2
    
 Projected MFAQ Expected From IT I&O Leaders in 2012: "How Do I Effectively Establish Policies to Drive I&O?"
2.3
    
 MFAQ From IT Security Managers in 2007: "What Security Technology or Product Should I Buy?"

2.3.1
    
 The Most Common Gartner Answer to "What Security Technology or Product Should I Buy?"
2.3.2
    
 Projected MFAQ Expected From IT Security Managers in 2012: "How Do I Reduce the Cost of Security?"
2.3.3
    
 Projected MFAQ for 2012
2.4
    
 MFAQ From IT Business Intelligence Managers in 2007: "How Do I Move Business Intelligence to the Next Level of Business Support?"

2.4.1
    
 The Most Common Gartner Answer to "How Do I Move Business Intelligence to the Next Level of Business Support?"
2.4.2
    
 Projected MFAQ Expected From Business Intelligence Managers in 2012: "How Do I Move Business Intelligence to the Next Level of Business Support?"
2.5
    
 MFAQ by IT Outsourcing Decision Makers in 2007: "How Do I Manage Multisourcing?"

2.5.1
    
 The Most Common Gartner Answer to "How Do I Manage Multisourcing?"
2.5.2
    
 Projected MFAQ Expected From Sourcing Managers in 2012: "How Do I Govern My Business Value Network?"
2.6
    
 MFAQ Posed by Enterprise Architects: "How Can I Best Understand What the Business Wants?"

2.6.1
    
 The Most Common Gartner Answer to "How Can I Best Understand What the Business Wants?"
2.6.2
    
 Projected MFAQ Expected by 2012: "How and for Whom Do We Create Unique Stakeholder Views to Attain Maximum Value and Provide the Greatest Insight?"
2.7
    
 MFAQ Posed by Application Development Managers: "How Should I Modernize My Application Environment?"

2.7.1
    
 The Most Common Gartner Answer to "How Should I Modernize My Application Environment?"
2.7.2
    
 Projected MFAQ Expected From Application Managers in 2012: "How Do I Manage the Diversity in Applications?"
2.8
    
 MFAQ Posed by Business Process Improvement Managers: "What Is the Business Case for Increasing Process Agility?"

2.8.1
    
 The Most Common Gartner Answer to "What Is the Business Case for Increasing Process Agility?"

2.8.1.1
    
 Compliance Needs
2.8.1.2
    
 Competitive Considerations
2.8.2
    
 Projected MFAQ for 2012
2.9
    
 MFAQ Posed by Program and Portfolio Leaders: "How Do We Know if We Are Working on the Right Thing?"

2.9.1
    
 The Most Common Gartner Answer to "How Do We Know if We Are Working on the Right Thing?"
2.9.2
    
 Projected MFAQ Expected in 2012 From Program and Portfolio Managers: "How Do We Perform Ad Hoc Project Prioritization?"
3.0
    
 The Future Directions of the IT Industry

3.1
    
 MFAQ Posed by Emerging Technology Trend Managers: "What Are the Most Important Technologies and Trends in My Industry?"

3.1.1
    
 Most Common Gartner Answer to "What Are the Most Important Technologies and Trends in My Industry?"
3.2
    
 The "Other" IT Industry
3.3
    
 Emerging Societal Trends
4.0
    
 Conclusion


List of Tables


Table 1.  
 List of Role Service Directors
 

List of Figures


Figure 1. 
 Annual GDP Growth Rates, 2007
 

Figure 2. 
 Gartner EXP Survey of IT Budget and Business Growth Rates, 2007
 

Figure 3. 
 End-User Spending on IT Products and Services, 2008 vs. 2007
 

Figure 4. 
 Total Worldwide IT Spending Growth Rates, 2005-2011
 

Figure 5. 
 MFAQ From CIOs in 2007: "How Do I Support Business Growth?"
 

Figure 6. 
 Projected CIO Priorities in 2012
 

Figure 7. 
 MFAQ From IT Infrastructure and Operations Managers in 2007: "How Can I Show the Business Value of IT Infrastructure?"
 

Figure 8. 
 MFAQ From IT Security Managers in 2007: "What Security Technology or Product Should I Buy?"
 

Figure 9. 
 MFAQ From IT Business Intelligence Managers in 2007: "How Do I Move Business Intelligence to the Next Level of Business Support?"
 

Figure 10. 
 MFAQ From Sourcing Managers in 2007: "How Do I Manage Multisourcing?"
 

Figure 11. 
 MFAQ Posed by Application Development Managers: "How Should I Modernize My Application Environment?"
 

Figure 12. 
 MFAQ Posed by Program and Portfolio Leaders "How Do We Know if We Are Working on the Right Thing?"
 

Figure 13. 
 MFAQ Posed by Emerging Technology Trend Managers: "What Are the Most Important Technologies and Trends in My Industry?"
 

Figure 14. 
 World Population Growth Projections
 



Browse Topics:
 
Business Value of IT
Emerging Technologies
CIO and IT Leadership
IT Infrastructure and Operations Roles
Security and Risk Management Roles
Enterprise Architecture Roles
Business Intelligence and Information Management Roles
Sourcing and Vendor Relationships Roles
Applications Roles
Business Process Improvement Roles
Program and Portfolio Management Roles
Emerging Trends
Emerging Societal Trends




© 2007 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




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