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Hype Cycle for Life Insurance, 2008
27 June 2008
 
Kimberly Harris-Ferrante   Steven Leigh   Juergen Weiss  

Life insurers must improve new business, underwriting, customer service and claims processes. The use of new tools for improved transactional capabilities, exception-based processing and heightened business intelligence will be critical success factors during the next five years.





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Table of Contents


    
 Analysis

    
 What You Need to Know
    
 Recommendations to Insurance Providers
    
 Recommendations to Vendors
    
 The Hype Cycle
    
 The Priority Matrix
    
 On the Rise

    
 Grid Computing
    
 eEG7 Standard
    
 Tele-Underwriting Platforms
    
 Underwriting Data Hubs
    
 Agent Collaboration Tools
    
 Pharmaceutical Databases
    
 Corporate Performance Management Suites
    
 Web 2.0
    
 SOA Component Models
    
 E-Signatures
    
 Advanced Analytics
    
 Signature Pads
    
 Voice Biometric Technology
    
 Mobile Agent Applications
    
 Compliance and Regulatory Solutions
    
 BPM Suites
    
 New Business ASPs
    
 At the Peak

    
 Automated and Exception-Based Underwriting Tools
    
 E-Apps for New Business
    
 Claims Management Solutions
    
 Distribution Management Solutions
    
 Web-Based Illustration Applications
    
 Sliding Into the Trough

    
 Distributor Extranets
    
 Product Configurators/Development Tools
    
 Enterprise Content Management
    
 ICM/Commission Technologies
    
 Web Services
    
 ACORD XML Life, Annuity and Health
    
 Climbing the Slope

    
 Business Intelligence Tools and Solutions
    
 Insurance-Specific CRM Solutions
    
 Business Rule Engines
    
 Appendixes

    
 Hype Cycle Phases, Benefit Ratings and Maturity Levels

    
 Recommended Reading


List of Tables


Table 1.  
 Hype Cycle Phases
 

Table 2.  
 Benefit Ratings
 

Table 3.  
 Maturity Levels
 

List of Figures


Figure 1. 
 Hype Cycle for Life Insurance, 2008
 

Figure 2. 
 Priority Matrix for Life Insurance, 2008
 



Document History:
 
Hype Cycle for Life Insurance, 2009
28 July 2009
  
Hype Cycle for Life Insurance, 2008
27 June 2008
  
Hype Cycle for Life Insurance, 2007
20 June 2007
  




Browse Topics:
 
Emerging Technologies
Life Insurance, Pension and Annuity Systems




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