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Hype Cycle for IT Operations Management, 2008
27 June 2008
 
Milind Govekar   Ronni J. Colville   Patricia Adams   Debra Curtis   Brian Gammage   Michael A. Silver   Terrence Cosgrove   Donna Scott   Mark Nicolett   Will Cappelli   Cameron Haight   David Williams   David M. Coyle   Ed Holub   Simon Mingay   Kris Brittain   Leif-Olof Wallin  

Innovation in the IT operations market continues with the introduction of tools for managing emerging technologies, such as virtualization and service-oriented architecture, correspondingly accompanied by hype. Use this Hype Cycle to help you manage expectations of this technology.




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Table of Contents

Contents
  • Analysis
    • What You Need to Know
    • The Hype Cycle
    • The Priority Matrix
    • On the Rise
      • Virtual Server Configuration Management Tools
      • SOA Management Tools
      • Release Management Tools
      • SaaS Tools for IT Operations
      • IT Service Portfolio Management and IT Service Catalog Tools
      • Application Transaction Profiling
      • IT Workload Automation Broker Tools
      • Real-Time Infrastructure
      • Open-Source Service Management Tools
      • CobiT
      • Server Virtualization Management Tools
    • At the Peak
      • Run Book Automation
      • Application Management
      • IT Infrastructure Library v.3
      • IT Service Dependency Mapping
      • PC Application Virtualization
      • CMDB
    • Sliding Into the Trough
      • Business Service Management Tools
      • Configuration Auditing
      • Network Configuration and Change Management Tools
      • Server Provisioning and Configuration Management
      • IT Change Management Tools
      • IT Asset Management Tools and Process
      • Service-Level Agreement Monitoring and Reporting Tools
      • IT Chargeback Tools
      • IT Infrastructure Library
      • Mobile Device Management
    • Climbing the Slope
      • IT Event Correlation and Analysis Tools
      • PC Life Cycle Configuration Management
      • Network Performance Management Tools
      • Capacity-Planning Tools
      • IT Service Desk Tools
      • End-User Monitoring Tools
    • Entering the Plateau
      • Network Monitoring Tools
      • Job-Scheduling Tools
    • Appendixes
      • Hype Cycle Phases, Benefit Ratings and Maturity Levels
  • Recommended Reading
Tables
Table 1.
Hype Cycle Phases
Table 2.
Benefit Ratings
Table 3.
Maturity Levels
Figures
Figure 1.
Hype Cycle for IT Operations Management, 2008
Figure 2.
Priority Matrix for IT Operations Management, 2008
Figure 3.
Hype Cycle for IT Operations Management, 2007




Document History:
 
Hype Cycle for IT Operations Management, 2012
30 July 2012
  
Hype Cycle for IT Operations Management, 2011
18 July 2011
  
Hype Cycle for IT Operations Management, 2010
12 July 2010
  
Hype Cycle for IT Operations Management, 2009
14 July 2009
  
Hype Cycle for IT Operations Management, 2008
27 June 2008
  
Hype Cycle for IT Operations Management, 2007
22 June 2007
  
Hype Cycle for IT Operations Management, 2006
7 July 2006
  




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Resource Id: 709514