Hype Cycle for Carrier Operations, 2008

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ID Number: G00158608

This research is provided for historical perspective;
portions of this document may not reflect current conditions.

9 July 2008

Norbert J. Scholz Bettina Tratz-Ryan Burt W. Sky Charlotte Patrick Jean-Claude Delcroix Jouni Forsman Kamlesh Bhatia Martina Kurth Patti A. Reali Venecia K Liu Phillip Redman

Telecom carriers continue to streamline their back offices, but new technologies are enabling them to introduce products and services faster than ever. This Hype Cycle will help network planners judge which products and services to expect, and how best to handle them.

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Pages: 26

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Table of Contents

Analysis

What You Need to Know

The Hype Cycle

The Priority Matrix

Off The Hype Cycle

On the Rise

		On-Device Customer Monitoring
		Integrated Network and Enterprise Resource Management
		VoIP Wireless WAN

At the Peak

		Convergent Carrier Advertising Platform
		Next-Generation Service Delivery Platform
		SOA in OSS/BSS

Sliding Into the Trough

		Content Management Platform
		Product Catalog Management Software
		IMS
		Mobile Network Sharing

Climbing the Slope

		Convergent Charging
		Mobile Virtual Network Enablers
		IP Service Assurance
		Revenue Assurance

Appendixes

Hype Cycle Phases, Benefit Ratings and Maturity Levels

Recommended Reading

List of Tables

	Table 1.	Hype Cycle Phases

	Table 2.	Benefit Ratings

	Table 3.	Maturity Levels

List of Figures

	Figure 1.	Hype Cycle for Carrier Operations, 2008

	Figure 2.	Priority Matrix for Carrier Operations, 2008

	Figure 3.	Hype Cycle for Carrier Operations, 2007

Hype Cycle for Communications Service Provider Operations, 2009
22 July 2009

Hype Cycle for Carrier Operations, 2008
9 July 2008

Hype Cycle for Carrier Operations
3 August 2007

Public Network Infrastructure Equipment
Communications Services Provider Information Systems
Operations Support Systems and Business Support Systems
Wireless Carrier Infrastructure Equipment
Emerging Technologies
Service Delivery Platforms/Environment
Customer Experience Management Software and Services
Network Management Software and Services
Revenue Assurance Software and Services

© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Resource Id: 717608