ID Number: G00162480



User Survey Analysis: ESPs Must Help Build Business Cases and Transfer Knowledge to Win SOA Projects
23 October 2008
 
Susan Tan   Teresa Jones  

Lack of internal expertise and business case justifications are key challenges to service-oriented architecture implementation. Successful external service providers help clients build credible business cases and emphasize knowledge transfer to help build in-house SOA expertise.




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Pages: 10






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Table of Contents


    
 Key Findings and Recommendations

    
 Key Findings
    
 Recommendations

    
 Introduction and Survey Objectives

    
 Methodology Statement

    
 Gartner Recommendations Based on Findings

    
 Data Insights

    
 Lack of Internal Expertise Is a Key Inhibitor to Implementing SOA but Is an Opportunity for ESPs
    
 Business Case to Justify the Value in SOA Implementation Is a Key Need That ESPs Must Fulfill
    
 While Business Agility Is the Holy Grail, Business Case Needs to Emphasize Cost Reduction
    
 Enterprises Focus on Building More-Strategic Skills In-House, Choosing to Leave the Less-Strategic Functions to ESPs
    
 Consultants and/or SIs Are Most Favored for Strategic Functions but Must Compete With Software Providers, ASPs and Outsourcers for Other Functions

    
 Methodology

    
 Recommended Reading


List of Figures


Figure 1. 
 Why Doesn't Your Organization Currently Use or Plan to Implement SOA in the Next 12 Months?
 

Figure 2. 
 What Will Be the Three-Most-Important Challenges to Your Application Development or Integration Efforts During the Next Three Years?
 

Figure 3. 
 Why Did Your Organization Decide to Implement SOA?
 

Figure 4. 
 To What Extent Have These SOA Projects Had/Are These SOA Projects Expected to Have a Positive or Negative Impact on Your Organization in Each of the Following Areas?
 

Figure 5. 
 Where Organizations Obtained or Plan to Obtain the Expertise for Their SOA Solution
 



Browse Topics:
 
Consulting Services
Service-Oriented Architecture
Solution Implementation Services
IT Services Business Strategies
IT Services Marketplace




This document is published in the following Dataquest Market Insights:
 
Consulting & Solution Implementation Services Worldwide




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Resource Id: 784217