Contributing Factors to BPM Consulting & SI Usage Trend 1: Companies Use BPM to Improve the Quality of Volatile Externally Facing Processes The Four Corners Framework: Where Is BPM Most Appropriate? Companies That Use BPM Deal With Frequent Business Process Change End-User Organizations' Top Goals for BPM in 2008 BPM Does Not Magically Solve the Goals to Results Alignment Problem Trend 2: BPM Budgets Are Less Prone to Cuts BPM Budgets Are Escaping the Axe Four Most Common BPM Use Cases Market Outlook for BPM Use Cases: 2008-2010 Trend 3: BPM Requires a Different Mix of CSI Skill Sets Compared to Traditional Application Services Effective BPM Requires End-User Organizations to Develop a Balanced Set of Skills in Three Areas Roles Within a BPM Initiative Enterprises Want Business and IT to Be Equally Responsible for Process Change Definition: Business Process Management (BPM) |
