ID Number: G00163407



Dataquest Insight: Telecom Service Providers: Evolving Toward the 2015 Horizon
24 December 2008
 
King-Yew Foong   Jouni Forsman   Kamlesh Bhatia   Elroy Jopling   Bettina Tratz-Ryan  

Telecom service providers have to respond now to critical market changes if they are to remain successful through to 2015 and beyond. A "business-as-usual" stance will not guarantee their future viability.




Price: US$1,295.00

Pages: 13






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Table of Contents


    
 Analysis

    
 Introduction
    
 How Strategic Positioning Will Evolve

    
 Recommendations for Telecom Service Providers
    
 The Telecom Service Provider's New Competencies

    
 The Ambidextrous and Agile Organization
    
 The New CEO — Chief Experience Officer
    
 Recommendations for Telecom Service Providers

    
 Being Ambidextrous and Agile
    
 Customer Experience
    
 The Consumer Services Evolution

    
 Market Diversity and Volatility Will Necessitate Strategic Changes
    
 Recommendations for Telecom Service Providers
    
 The Telecom Service Provider's Network Infrastructure

    
 New Imperatives for the Network Infrastructure
    
 Recommendations for Telecom Service Providers
    
 The Telecom Service Provider's OSS/BSS

    
 OSS/BSS — A Central Component Toward Service Centricity and User Experience
    
 Recommendations for Telecom Service Providers

    
 Background and Context

    
 The Impact

    
 Conclusion

    
 Recommended Reading


List of Tables


Table 1.  
 Summary of Key Dimensions for the Different Strategic Positions
 

List of Figures


Figure 1. 
 Consumer Telecommunications Escalating Evolution
 

Figure 2. 
 Consumer Telecommunications Diversity Continues to Proliferate
 



Browse Topics:
 
Wireless Telecommunications Services
Communications Services Providers
Wireline Telecommunications Services
Communications Services Marketplace
Wireline Broadband Services
Communications Services Provider Business Performance




This document is published in the following Dataquest Market Insights:
 
Consumer Services Worldwide
Carrier Operations & Strategies Worldwide
Carrier Network Infrastructure Worldwide
Enterprise Network Services Worldwide




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Resource Id: 846512