Evaluating Vendors' Ability to Support a Mobile Financial Services Strategy

ID Number: G00165596

30 April 2009

Stessa B Cohen Christophe Uzureau

Vendors offer mobile banking solutions that are often limited to duplicating online banking capabilities. However, such capabilities alone will not give the bank a foundation for mobile financial services. Banks should map mobile financial services functions against vendors' abilities to meet them.

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Table of Contents

Analysis

1.0

Introduction

1.1

Defining Mobile Financial Services

2.0

The Need to Support Enterprise Capabilities and Future Requirements

3.0

Mapping Vendor Capabilities to Address Enterprise Functionality and Future Technology Needs

3.1

How Well Do Existing Vendor Solutions Support Enterprise Mobile Financial Services and Technology?

3.2

Using Mobile Financial Services Scenarios to Map Capabilities

3.2.1		Scenario No. 1: SMS Mobile Banking and Alerts
3.2.2		Scenario No. 2: Mobile Banking and P2P Payments
3.2.3		Scenario No. 3: Mobile Banking for Underbanked Customers
3.2.4		Scenario No. 4: Mobile Banking Smartphones

4.0

Vendor Support for Enterprise Functionality

Recommended Reading

List of Tables

	Table 1.	Support for Enterprise Functionality

	Table 2.	Technology Support for New Applications and Emerging Functionality

	Table 3.	SMS Mobile Banking Enterprise Functionality

	Table 4.	SMS Mobile Banking Emerging Functionality

	Table 5.	Mobile Banking and P2P Payment Enterprise Functionality

	Table 6.	Mobile Banking and P2P Payment Emerging Functionality

	Table 7.	Mobile Banking for Underbanked Customer Enterprise Functionality

	Table 8.	Mobile Banking for Underbanked Customer Emerging Functionality

	Table 9.	Mobile Banking Smartphone Enterprise Functionality

	Table 10.	Mobile Banking Smartphone Emerging Functionality

	Table 11.	Vendor Support for Enterprise Functionality by Solution (Part 1)

	Table 12.	Vendor Support for Enterprise Functionality by Solution (Part 2)

	Table 13.	Vendor Support for New Applications and Emerging Functionality (Part 1)

	Table 14.	Vendor Support for New Applications and Emerging Functionality (Part 2)

IT Asset Evaluation and Selection
Banking Business Strategies
Mobile Banking

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Resource Id: 959215