Contents
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Analysis
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Introduction
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The Low-Carbon Economy
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ICT and Climate Change
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ICT Providers and Climate Change
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Terminology
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Objectives
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Framework Overview
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Internal-Focused Sections
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External-Focused Sections
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Method
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Invited Participants
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Assessment Instrument
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Scoring
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Interpreting the Results
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Interpreting Nonresponses
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Comparisons to the 2008 Results
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Results
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Scores
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Performance
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The Carbon Houses
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Nonrespondents
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Summarized Key Findings
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Product and Service Offerings
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Short-Term Goals Dominate
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Transformation of IT — Core Business for Hardware, but Not for Software and Services
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Transformation by IT — Great Progress for the Leaders, but Not Yet Core Business
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Lack of Disruptive Innovation
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Lack of Any Substantive Analysis of the Environmental Benefits Realized From Implemented ICT-Enabled Solutions
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GHG Reduction Programs Are Based on What's Cost-Effective
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Supply Chain Management Is Getting More Directive and Demanding
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Good Improvements in Communications and Transparency
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ICT Industry's Fear of Commitment: Changing the Rules of the Game — ICT Policy and Strategic Interventions
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Partnerships Are Emerging
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Life Cycle Assessments
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Improved Environmental Policies Linked to a Set of Targets and KPIs
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Is There "Life" After Smart 2020?
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Results of Individual Providers
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Accenture
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Alcatel-Lucent
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British Telecom
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CSC
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Cisco Systems
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Dell
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Deutsche Telekom
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Ericsson
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Fujitsu
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HP
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IBM
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Lenovo
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Microsoft
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SAP
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Sun Microsystems
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Tata Consultancy Services
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Verizon
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Wipro
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Xerox
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Recommended Reading
Tables
Table 1.
ICT Providers Invited to Participate in Assessment
Table 2.
Nonresponding Invited ICT Providers
Figures
Figure 1.
An ICT Provider's Domains of Impact
Figure 2.
Company Assessment Scores
Figure 3.
Company Performance Rankings
Figure 4.
Individual Section Rankings
Figure 5.
Color Key to the Carbon Houses
Figure 6.
Emphasis of Providers at a Glance
Figure 7.
Accenture Assessment Results
Figure 8.
Alcatel-Lucent Assessment Results
Figure 9.
BT Assessment Results
Figure 10.
CSC Assessment Results
Figure 11.
Cisco Systems Assessment Results
Figure 12.
Dell Assessment Results
Figure 13.
Deutsche Telekom Assessment Results
Figure 14.
Ericsson Assessment Results
Figure 15.
Fujitsu Assessment Results
Figure 16.
HP Assessment Results
Figure 17.
IBM Assessment Results
Figure 18.
Lenovo Assessment Results
Figure 19.
Microsoft Assessment Results
Figure 20.
SAP Assessment Results
Figure 21.
Sun Microsystems Assessment Results
Figure 22.
Tata Consultancy Services Assessment Results
Figure 23.
Verizon Assessment Results
Figure 24.
Wipro Assessment Results
Figure 25.
Xerox Assessment Results
