ID Number: G00214758



The Gartner Business Risk Model: A Framework for Integrating Risk and Performance
1 September 2011
 
Paul E. Proctor   Michael Smith  

The Gartner Business Risk Model is designed to embed risk-based thinking in business decision making to support the achievement of desired business outcomes, IT-to-business alignment, initiative prioritization and communication of IT's value contribution to the business.




Price: US$1,295.00

Pages: 70






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Table of Contents

Contents
  • Analysis
    • Introduction
    • The Business Risk Model Overview
    • Target Audience and Positioning
    • Guiding Principles for KRI Development
    • Risk-Adjusted Key Performance Indicators
    • Advanced Metrics
    • Applying the Business Risk Model
    • Key Risk Indicators Catalog
      • Business Aspect: Demand Management
      • Business Aspect: Supply Management
      • Business Aspect: Support Services
Figures
Figure 1.
Business Risk Model Outcomes
Figure 2.
The Gartner Business Risk Model
Figure 3.
Simple Principles for KRI and KPI Development
Figure 4.
Marketing Failure Index
Figure 5.
Inadequate Transparency Index
Figure 6.
Poor Online Sentiment Index
Figure 7.
Channel Cost Index
Figure 8.
Customer Loss Index
Figure 9.
Sales Loss Index
Figure 10.
Forecast Inaccuracy Index
Figure 11.
Aging Products Index
Figure 12.
R&D Failure Index
Figure 13.
Product Management Failure Index
Figure 14.
Agreement Ineffectiveness Index
Figure 15.
Customer Care Failure Index
Figure 16.
Late Delivery Index
Figure 17.
Material Quality Failure Index
Figure 18.
Order Fill Failure Index
Figure 19.
Privacy Failure Index
Figure 20.
Aftermarket Dissatisfaction Index
Figure 21.
Service Inaccuracy Index
Figure 22.
Service Performance Failure Index
Figure 23.
Sourcing Management Failure Index
Figure 24.
Supply Chain Planning Failure Index
Figure 25.
Poor Vendor Management Index
Figure 26.
Supplier Agreement Ineffectiveness Index
Figure 27.
Supplier Care Failure Index
Figure 28.
Poor Manufacturing Index
Figure 29.
Facilities Planning Failure Index
Figure 30.
Facilities Security Incident Index
Figure 31.
Unplanned Asset Cost Index
Figure 32.
BCM Readiness Index
Figure 33.
Excessive Energy Cost Index
Figure 34.
Risk Assessment Failure Index
Figure 35.
IT Workforce Planning Index
Figure 36.
Skills Risk Index
Figure 37.
Inadequate Training Index
Figure 38.
Role Inefficiency Index
Figure 39.
IT Production Availability Loss Index
Figure 40.
Audit Inefficiency Index
Figure 41.
Application Failure Index
Figure 42.
IT Change Variance
Figure 43.
Cloud Rogue Index
Figure 44.
Infosec Program Maturity Index
Figure 45.
AppDev Noncompliance Index
Figure 46.
Competitive Intelligence Loss Index
Figure 47.
Desktop Security Failure Index
Figure 48.
Security Governance Decision Index
Figure 49.
Incident Management Maturity Index
Figure 50.
Patch Failure Index
Figure 51.
IT Investment Waste Index
Figure 52.
Unethical Behavior Index
Figure 53.
EHS Regulatory Actions Index
Figure 54.
Mismanaged Insurance Index
Figure 55.
Excessive Cost of Capital Index
Figure 56.
E-Discovery Delay Index
Figure 57.
Ineffective Internal Financial Audit Index
Figure 58.
Legal Awareness Index
Figure 59.
Storage Growth Index
Figure 60.
Audit Exception Index
Figure 61.
Policy Management Risk Index


Browse Topics:
 
Business Metrics
CEO and Business Leadership
CIO and IT Leadership
Operational Risk Management
Risk Assessment
Security Metrics
Enterprise Risk Management




© 2011 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.




Resource Id: 1781615