Contents
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Analysis
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Executive Summary
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Introduction
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Economic Conditions and Business Priorities
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"It's the Economy, Stupid"
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The Priority Is Still Growth
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Risks Abound, but Technology Isn't Top of Mind
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Business Investment Intentions — Down but Not Out
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Technology-Enabled Business Capabilities — Nexus Trends Are Rising
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Growth, Strategy, Talent and Innovation
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Emerging Markets Growth — Fast but Not So Easy
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Talent Management Action: Is the Scattergun Working?
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The Innovation Management Glass Is Half Full
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Strategic Change Wants a Money Mentor
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Strategic Information
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CEOs Know What Tactical Information They Want
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Too Many CEOs Don't Know What Strategic Information They'll Need
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The CIO's Performance, Position and Future
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The CIO's Organization Delivers Productivity but Not Channel Shift
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When CIOs Report to the CEO or CFO, the Reason Is Clear
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The CIO's Future: Somebody Else Is Head of IT
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Competitive Advantage Using IT
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Who's the King of IT Exploitation?
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Media Tablet End Piece
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Appendix
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Recommended Reading
Tables
Table 1.
The Explanatory Statements of Capability Names Respondents Were Asked to Rate
Table 2.
Primary Industries of Respondent Companies
Figures
Figure 1.
CEOs' Views of Economic Downturn Impact on Their Businesses
Figure 2.
Summarized CEOs' Views of Economic Downturn Impact on Their Businesses by Region
Figure 3.
CEOs' Highest-Frequency Top Business Priorities for 2012: Top 15 Response Categories by Region
Figure 4.
Business Leaders' Top Risks to Mitigate in 2012
Figure 5.
CEO's Investment Intentions for a Variety of Business Functions
Figure 6.
CEOs' Most Important Five-Year Technology-Enabled Capability Investments
Figure 7.
CEOs' Biggest Challenges in the Newer Fast-Growth Economies
Figure 8.
CEOs' Actions to Deal With Talent Problems
Figure 9.
Business Leaders' Approach to and Investment in Innovation Management
Figure 10.
CEOs' View on the Role Category That Has Primary Responsibility for Innovation in Their Organizations
Figure 11.
CEOs' View of the Roles That Support Them in Strategic Change
Figure 12.
Top Categories of Information That CEOs Need to Manage the Business Better
Figure 13.
Kinds of Information CEOs See as Most Disruptive to Their Industries in the Future
Figure 14.
CEO Ratings of the Relevance of IT to Enterprise Goals
Figure 15.
CIO Reporting Line and the Top Reasons CEOs Give for That Positioning
Figure 16.
CEOs' Views of the Future Roles to Which Their CIOs Are Best-Suited
Figure 17.
The Companies That Business Leaders Most Admire for Their Use of IT for Competitive Advantage
Figure 18.
Factors That Make the Most Admired IT-Exploiting Companies Stand Out for CEOs
Figure 19.
CEOs Who Use the Apple iPad in Their Jobs
Figure 20.
Total Annual Revenue of Respondent Companies
Figure 21.
Job Titles of Respondents
Figure 22.
Work Locations of Respondents
Figure 23.
Total Number of Employees of Respondent Companies