ID Number: G00169341



Social Science Meets Technology in Next-Generation Jobs
24 July 2009
 
Kathy Harris  

Emerging technology-enabled jobs are aimed squarely at building extraordinary customer engagement through communities and the Web. Attracting the talent to fill these roles can create competitive advantage. CIOs and executive leaders should address customer engagement as a strategic issue.




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Pages: 9






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Table of Contents


    
 Analysis

1.0
    
 Web User Experience Roles

1.1
    
 User Interface (UI) Designers
1.2
    
 Virtual-Assistant Designers
1.3
    
 Interaction Directors
2.0
    
 Behavioral Analysis Roles

2.1
    
 Web Psychologist
2.2
    
 Community Designer
2.3
    
 Web and Social Network Miners and Analysts
3.0
    
 Information Specialists

3.1
    
 Analytics-to-Action Specialists
3.2
    
 Information Anthropologists
4.0
    
 Digital Lifestyle Experts

4.1
    
 Digital Persona Consultant
4.2
    
 Personal Brand Advisor
5.0
    
 Summary

    
 Recommended Reading


List of Figures


Figure 1. 
 Gartner's Definition of a Virtual Assistant
 



Browse Topics:
 
Recruiting and Retaining Employees
CIO and IT Leadership
IT Workforce Roles and Responsibilities
Portals and Web Infrastructure
Marketing to Customers




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Resource Id: 1093112