ID Number: G00138319



Dataquest Guide: Software Market Research Definitions
23 February 2009
 
Colleen Graham   Fabrizio Biscotti   Matthew Cheung   Ruggero Contu   Joanne M. Correia   Alan Dayley   Yanna Dharmasthira   Tom Eid   Chad Eschinger   Bianca Francesca Granetto   Hai Hong Swinehart   Teresa Jones   Sharon A. Mertz   Rene Millman   Chris Pang   Asheesh Raina   Dan Sommer   Bhavish Sood   Laurie F. Wurster  

To best use Gartner software research, you need to know the market segmentation and definitions as we use them. Read this report to gain a better understanding of our terminology.





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Table of Contents


    
 Analysis

1.0
    
 Market Share and Forecast: Overview and Definitions

1.1
    
 Market Share and Forecast Overview
2.0
    
 Infrastructure Software Definitions

2.1
    
 Application Development

2.1.1
    
 ALM (Planning, Control, Measurement and Reporting)

2.1.1.1
    
 Requirements Definition and Management
2.1.1.2
    
 Software Change and Configuration Management
2.1.1.3
    
 Other ALM
2.1.2
    
 Design

2.1.2.1
    
 Database Design
2.1.2.2
    
 Object-Oriented Analysis and Design
2.1.3
    
 Construction (Development Environments and Suites)

2.1.3.1
    
 Java Platform AD Tools
2.1.3.2
    
 Microsoft .NET Platform AD Tools
2.1.3.3
    
 Language-Oriented Development Environments (Distributed Platforms, Proprietary)
2.1.3.4
    
 Language-Oriented Development Environments (Mainframe, Mini and Midrange)
2.1.3.5
    
 Dynamic Web Application Tools
2.1.4
    
 Automated Software Quality (Ensuring the Design and Development of Zero-Defect Software)

2.1.4.1
    
 Automated Testing and Quality Management (Distributed and Mainframe)
2.1.5
    
 Other AD Software

2.1.5.1
    
 Dynamic Application Security Testing and Static Application Security Testing
2.1.5.2
    
 Other AD Tools
2.2
    
 Application Infrastructure and Middleware

2.2.1
    
 Application Servers
2.2.2
    
 Business Process Management Suites
2.2.3
    
 Multienterprise (B2B) Solutions
2.2.4
    
 B2B Services (Integration as a Service)
2.2.5
    
 ESB Suites
2.2.6
    
 Integration Appliances
2.2.7
    
 Message-Oriented Middleware
2.2.8
    
 Application Infrastructure Suites
2.2.9
    
 Portals and User Interaction Tools
2.2.10
    
 Transaction Processing Monitors
2.2.11
    
 SOA Governance Technologies
2.2.12
    
 Other AIM

2.2.12.1
    
 Adapters
2.2.12.2
    
 Object Request Brokers
2.2.12.3
    
 BPM Pure-Play Software
2.2.12.4
    
 BRE Software
2.2.12.5
    
 Business Process Analysis Tools
2.2.12.6
    
 Other Middleware
2.3
    
 Business Intelligence

2.3.1
    
 BI Platforms

2.3.1.1
    
 Integration
2.3.1.2
    
 Information Delivery
2.3.1.3
    
 Analysis
2.3.2
    
 Analytic Applications and Performance Management
2.3.3
    
 Other BI Software
2.4
    
 Data Management and Integration

2.4.1
    
 Data Integration Tools
2.4.2
    
 Data Quality Tools
2.4.3
    
 Database Management Systems

2.4.3.1
    
 Prerelational DBMS
2.4.3.2
    
 Relational DBMS
2.4.4
    
 Metadata and Data Modeling Tools
2.5
    
 IT Operations Management Software

2.5.1
    
 Application Management
2.5.2
    
 Asset Management
2.5.3
    
 Availability and Performance
2.5.4
    
 Event, Fault and Log Management
2.5.5
    
 Configuration Management
2.5.6
    
 DBMS Management
2.5.7
    
 ITSD and IT Help Desk
2.5.8
    
 Job Scheduling
2.5.9
    
 Network Management
2.5.10
    
 Other ITOM
2.6
    
 Operating Systems

2.6.1
    
 Unix
2.6.2
    
 Linux
2.6.3
    
 Windows

2.6.3.1
    
 Windows Client
2.6.3.2
    
 Windows Server
2.6.4
    
 Others

2.6.4.1
    
 System i (i5OS, OS/400)
2.6.4.2
    
 System z (z/OS, z/VM, z/VSE, z/TPF)
2.6.4.3
    
 Other Proprietary OS
2.7
    
 Security Software

2.7.1
    
 Endpoint Protection Platform (Consumer)
2.7.2
    
 Endpoint Protection Platform (Enterprise)
2.7.3
    
 E-Mail Security Boundary
2.7.4
    
 Security Information and Event Management Software
2.7.5
    
 Secure Web Gateway
2.7.6
    
 User Provisioning
2.7.7
    
 Web Access Management
2.7.8
    
 Other Security Software
2.8
    
 Storage Management Software

2.8.1
    
 Core Storage Management
2.8.2
    
 Data Replication
2.8.3
    
 Backup and Recovery Software
2.8.4
    
 Hierarchical Storage Management and Archive Software
2.8.5
    
 Storage Resource Management
2.8.6
    
 Device Resource Management
2.8.7
    
 Other Storage Management Software
2.9
    
 Virtualization Software

2.9.1
    
 Server Virtualization Infrastructure
2.9.2
    
 Server Virtualization Management
2.9.3
    
 Hosted Virtual Desktops
2.10
    
 Other Infrastructure Software
3.0
    
 Enterprise Application Software Definitions

3.1
    
 Content, Communications and Collaboration

3.1.1
    
 Enterprise Content Management
3.1.2
    
 E-Mail and Calendaring
3.1.3
    
 Web Conferencing and Shared Work Spaces/Team Collaboration
3.1.4
    
 Instant Messaging
3.1.5
    
 E-Learning
3.1.6
    
 Information Access With Search
3.2
    
 Customer Relationship Management

3.2.1
    
 Sales

3.2.1.1
    
 Sales Force Automation — Direct Sales (Field Sales/Inside Sales)
3.2.1.2
    
 E-Commerce Sell-Side
3.2.1.3
    
 Partner Relationship Management — Partner Sales
3.2.1.4
    
 Incentive Compensation Management
3.2.1.5
    
 Sales Configuration Systems
3.2.1.6
    
 Retail Sales
3.2.1.7
    
 Other/Specialized Sales
3.2.2
    
 Marketing

3.2.2.1
    
 Marketing Resource Management
3.2.2.2
    
 Campaign Management and Lead Management
3.2.2.3
    
 Analytics for CRM
3.2.2.4
    
 Partner Relationship Management
3.2.2.5
    
 Brand and Product Management
3.2.3
    
 Customer Service and Support

3.2.3.1
    
 Contact Center Customer Service Software
3.2.3.2
    
 Contact Center Technical Support Software
3.2.3.3
    
 Customer Self-Service and Support
3.2.3.4
    
 Field Service Management Software
3.2.3.5
    
 Contact Center Workforce Optimization
3.2.3.6
    
 Partner Customer Support Software
3.2.3.7
    
 Contact Center Infrastructure
3.3
    
 Digital Content Creation

3.3.1
    
 User Segments

3.3.1.1
    
 Consumer
3.3.1.2
    
 Professional
3.3.2
    
 Subsegments
3.4
    
 Enterprise Resource Planning

3.4.1
    
 Enterprise Asset Management
3.4.2
    
 Financial Management Systems
3.4.3
    
 Human Capital Management
3.4.4
    
 Manufacturing and Operations
3.4.5
    
 Other ERP
3.5
    
 Office Suites

3.5.1
    
 User Segments

3.5.1.1
    
 Consumer
3.5.1.2
    
 Professional
3.5.2
    
 Subsegments
3.6
    
 Project and Portfolio Management
3.7
    
 Supply Chain Management

3.7.1
    
 Supply Chain Planning
3.7.2
    
 Supply Chain Execution
3.7.3
    
 Service Parts Planning
3.7.4
    
 Procurement
3.7.5
    
 Other SCM
3.8
    
 Other Application Software
4.0
    
 Emerging Software and Market Trends

4.1
    
 Application Service Providers and Application Hosting
4.2
    
 Business Activity Monitoring
4.3
    
 Corporate Performance Management

4.3.1
    
 CPM Suites
4.4
    
 Commerce Platform Servers
4.5
    
 E-Discovery
4.6
    
 Master Data Management
4.7
    
 Mobile and Wireless Packaged Application Software
4.8
    
 Mobile and Wireless Infrastructure Software Platforms
4.9
    
 Open-Source Software
4.10
    
 Order Management
4.11
    
 Product Life Cycle Management
4.12
    
 Radio Frequency Identification

4.12.1
    
 Hardware

4.12.1.1
    
 RFID Reader
4.12.1.2
    
 RFID Tags
4.12.2
    
 Software

4.12.2.1
    
 Sensor and RFID-Based Inventory and Asset Management Infrastructure Software
4.12.2.2
    
 Sensor and RFID-Based Inventory and Asset Management Business Process Application Software
4.13
    
 Social Software
4.14
    
 Software as a Service
4.15
    
 Software Solution Markets
4.16
    
 Web Services Software
5.0
    
 Platform Definitions

5.1
    
 Java
5.2
    
 .NET
6.0
    
 Worldwide Geographic Regional Definitions

6.1
    
 Asia/Pacific Region

6.1.1
    
 Countries/Markets of Specific Interest
6.1.2
    
 Rest of Asia/Pacific
6.2
    
 Western Europe Region

6.2.1
    
 Countries of Specific Interest
6.2.2
    
 Rest of Western Europe
6.3
    
 Eastern Europe Region

6.3.1
    
 Countries of Specific Interest
6.3.2
    
 Rest of Eastern Europe
6.4
    
 Japan Region

6.4.1
    
 Countries of Specific Interest
6.5
    
 Latin America Region

6.5.1
    
 Countries of Specific Interest
6.5.2
    
 Rest of Latin America
6.6
    
 Middle East and Africa Region

6.6.1
    
 Countries of Specific Interest
6.6.2
    
 Rest of the Middle East and Africa
6.7
    
 North America Region

6.7.1
    
 Countries of Specific Interest
7.0
    
 Research Metrics

7.1
    
 Appliance
7.2
    
 Compound Annual Growth Rate
7.3
    
 Revenue
7.4
    
 Vendor
7.5
    
 Vendor Total Software Revenue
8.0
    
 Exchange Rates
9.0
    
 Vertical Market and Company-Size Segments
10.0
    
 Channel Definitions

10.1
    
 Direct Channel
10.2
    
 Indirect Channel


List of Tables


Table 1.  
 Vertical Market Industrial Codes
 

Table 2.  
 Company-Size Segments
 



Browse Topics:
 
Application Development
Project and Portfolio Management Software
Application Integration and Middleware Software
Business Intelligence
Data Management and Integration
Business Process Management Software
Embedded Software Tools
IT Operations Management Software
Security Software
Storage Management
Knowledge Support
Customer Relationship Management
Enterprise Resource Planning
Supply Chain Management
Operating Systems Software
J2EE
.Net
Emerging Technologies
Business Process Management Suites




This document is published in the following Dataquest Market Insights:
 
Software Applications Worldwide
Software Infrastructure Worldwide
Software Europe
Software Asia/Pacific




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Resource Id: 491788