Market Trends: Software as a Service, Worldwide, 2007-2012

ID Number: G00160847

12 September 2008

Sharon A. Mertz Tom Eid Chad Eschinger Hai Hong Swinehart Chris Pang Ben Pring

SaaS is forecast to have a 23.8% compound annual growth rate through 2012 for the aggregate enterprise application markets, far exceeding the total market CAGR of 11.4%. Adoption is strong in select markets, but has limited potential in other markets and subsegments.

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Pages: 15

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Table of Contents

What You Need to Know

Key Trends

Contributing Factors to Trends

Analysis

Forecast Overview

Market Landscape

		CCC Markets
		SaaS Propels the CRM Market as Adoption Grows and Usage Evolves
		SaaS: A Small, but Growing, Component Within ERP
		Future Development of SaaS in the DCC Software Market Depends on Internet Capacity
		SaaS Offerings Complement and Coexist With Traditional Office Suite Products
		SaaS SCM Solutions Experience Double the Growth of Traditional SCM Market
		Other Vendors

Market Drivers and Inhibitors

		Market Drivers
		Market Inhibitors

Recommended Reading

List of Tables

	Table 1.	Total Software Revenue Forecast for SaaS Delivery Within the Enterprise Application Markets, 2007-2012 (Millions of Dollars)

	Table 2.	SaaS by Enterprise Software Market, Representative Vendors

List of Figures

	Figure 1.	SaaS Generational Model

	Figure 2.	Total Software Revenue Forecast for SaaS Delivery Within the Enterprise Software Markets, 2007-2012

Software as a Service
Business Applications Marketplace
Supply Chain Management
Enterprise Resource Planning
Customer Relationship Management
Collaboration
Content Management
Office Suite Software

Software Applications Worldwide
Consulting & Solution Implementation Services Worldwide

© 2008 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Resource Id: 757431