Analyst Profile

Mary Knox

Mary Knox

Research Director

24 years at Gartner ,  26 years industry experience
Hillsborough, NC USA

Roles and Responsibilities

Mary Knox focuses on Banking and Investment Services Industry research. She specializes in architecture, infrastructure and data management specific to the industry. Her research interests include data governance, architecture, quality, and management, including vendor solutions targeted to the banking industry; industry messaging, content, semantic, and services-level definition standards; architectural and infrastructure approaches to bank application modernization, including SOA and EDA; intelligent connectivity and middleware; business activity monitoring and complex event processing; and business process networks. She has done substantial work regarding the technical approach to bank payment system modernization, as well as the vendor landscape for bank payment system modernization.

Areas of Coverage

  • Banking & Investment Services


Previous Experience

Ms. Knox has more than 15 years of IT research experience in financial services. Prior to joining Gartner, Ms. Knox was a research manager with Mentis, where she led research on a wide range of financial services technology issues. Ms. Knox has also served as an analyst in the banking equipment division of Trans Data and as an institutional research analyst at Cheyney University of Pennsylvania.

Professional Background

Cheyney University of Pennsylvania, Assistant Director of Institutional Research; Administrative Supervisor; others, 16 years
Mentis Corp., Research Analyst, Research Manager, 8 years
Trans Data Corp., Analyst, Research Analyst, 2 years


B.A. (high honors), Business Administration/Management, Cheyney University of Pennsylvania
M.B.A. course work, Salisbury State University