14 years at Gartner
33 years IT industry
Boston, MA USA
Roles and Responsibilities
Susan Landry is a Managing VP in Gartner Research, leading a team of analysts who cover enterprise content management, collaboration and social software. She conducts research and advises clients on enterprise strategies for social media, collaboration and related solutions.
Areas of Coverage
- Application Development & Integration
Susan Landry's Recent Gartner Activity
People, Processes and Content Are Forming a New Synergy
CFO Advisory: Social Media, Business Enablement
CFO Advisory: Social Media, Overview
Ms. Landry previously led the research agenda for the Applications role of Gartner for IT Leaders and conducted research on application strategy, governance, maturity, skills and organizational approaches. She also led Gartner's Banking Industry Advisory Service, where she and her team covered bank-specific technology strategies, customer experience management, multichannel integration, e-business and application renewal. Prior to joining Gartner, she had 20 years of hands-on application experience, including strategy, development, integration, package selection and deployment, and management. The businesses enabled by these applications included customer-facing solutions, high-volume/high-risk payment and financial systems, and enterprise applications. She launched several technology-enabled products and services.
Bank of Boston, VP, 20 years
Gartner Research, Outstanding Research Manager Award, 2010
Gartner Research, Thought Leadership Award, 2006
B.A., Phi Beta Kappa, Wheaton College