Analyst Profile

Tom Eid

Tom Eid

Research VP

15 years at Gartner ,  27 years industry experience
Boston, MA USA

Roles and Responsibilities

Thomas Eid is a Research VP in Gartner Technology and Service Provider Research. His focus is on market analysis and market trends as well as forecasts for content, communications, collaboration, social and e-discovery software. Mr. Eid primarily works with enterprise software vendors and covers technology trends and their implications for business and go-to-market strategies. He is also the chair of the Worldwide Enterprise Software research community.

Areas of Coverage

  • Software Markets
  • Regulatory Compliance
  • Digital Workplace


Previous Experience

Prior to joining Gartner, Mr. Eid worked for startup, small and large software vendors for more than 13 years. He operated in a variety of roles, including product management, partner development and marketing management.

Professional Background

Ontos Inc., Product Marketing Manager, 2 years


Bachelor's degree, with honors, Trinity College, Hartford, Connecticut
M.B.A., with honors, Boston University