Analyst Profile

Tom Eid

Tom Eid

Research VP

16 years at Gartner ,  28 years industry experience
Boston, MA USA

Roles and Responsibilities

Thomas Eid is a Research VP in Gartner Technology and Service Provider Research. His focus is on market analysis and market trends, as well as forecasts for content, communications, collaboration, enterprise file synchronization and sharing, search, e-mail, and e-discovery software. Mr. Eid primarily works with enterprise software vendors and covers technology trends and their implications for business and go-to-market strategies. He is also the co-chair of the Worldwide Enterprise Software research community.

Areas of Coverage

  • Software Markets
  • Regulatory Compliance
  • Digital Workplace


Previous Experience

Prior to joining Gartner, Mr. Eid worked for startup, small and large software vendors for more than 13 years. He operated in a variety of roles, including product management, partner development and marketing management.

Professional Background

Ontos Inc., Product Marketing Manager, 2 years


Bachelor's degree, with honors, Trinity College, Hartford, Connecticut
M.B.A., with honors, Boston University