Analyst Profile

Sandy Shen

Sandy Shen

Research Director

11 years at Gartner ,  14 years IT industry
Shanghai China

Roles and Responsibilities

Sandy Shen is a Research Director in the Consumer Services team at Gartner. She specializes in covering market trends, ecosystems and players, business models, and emerging trends in consumer technology and services. Ms. Shen focuses on technology and service providers to help them understand the market dynamics and respond to emerging trends and technologies. Her latest research is in the area of mobile payment and commerce, location-based services, mobile app stores, and NFC.

Areas of Coverage

  • Mobile & Wireless


Previous Experience

Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.

Professional Background

Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years

Industry Awards/Accolades

Excellence in Teamwork, Gartner Asia/Pacific, October 2004


B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States


Chinese - Mandarin
Chinese - Shanghaiese (Wu)