11 years at Gartner
14 years IT industry
Roles and Responsibilities
Sandy Shen is a Research Director in the Consumer Services team at Gartner. She specializes in covering market trends, ecosystems and players, business models, and emerging trends in consumer technology and services. Ms. Shen focuses on technology and service providers to help them understand the market dynamics and respond to emerging trends and technologies. Her latest research is in the area of mobile payment and commerce, location-based services, mobile app stores, and NFC.
Areas of Coverage
- Mobile & Wireless
Sandy Shen's Recent Gartner Activity
China Summary Translation: What Securing the Internet of Things Means for CISOs
Report Highlight for Market Trends: Build Mobile Payment Service From Trust and Value
China Summary Translation: Unrelenting Business Disruptions Require New Approaches to Driving 'Big Change'
Prior to joining Gartner, Ms. Shen worked for Siemens Mobile as a Strategic Marketing Manager. Her primary duties included developing marketing strategies for key carriers and supporting customer-facing engagements.
Global Wireless, Strategic Analyst, 1 year
Siemens Mobile, Strategic Marketing Manager, 2 years
Excellence in Teamwork, Gartner Asia/Pacific, October 2004
B.S., Economics, Shanghai International Studies University
M.B.A., Wake Forest University, United States
Chinese - Mandarin
Chinese - Shanghaiese (Wu)