Analyst Profile

Graham P. Waller

Graham P. Waller

VP, Executive Partner

10 years at Gartner ,  25 years IT industry


Roles and Responsibilities

Graham Waller is a Vice President and Executive Partner with Gartner Executive Programs. He supports CIO clients across a variety of industries, assisting them in business-IT alignment and maximizing IT value. He is a co-author of the Gartner book "The CIO Edge: Seven Leadership Skills You Need to Drive Results" (with George Hallenbeck and Karen Rubenstrunk), Harvard Business Review Press, 2010. Mr. Waller also serves on the faculty of the Gartner CIO Academy, focusing on leadership and strategy. Most recently, he is co-author of the Gartner 2014 CIO Agenda Report - Taming the Digital Dragon.

Background

Previous Experience

Mr. Waller came to Gartner as part of the META Group acquisition. At META Group, he led CIO-level research on transformational change as part of the Executive Directions service. This included publishing a significant primary-research, multiclient study titled "CIO as Enterprise Change Agent," as well as conference speaker engagements and serving as an expert analyst in numerous industry press articles on this topic. Mr. Waller has more than 20 years of experience in driving business results and achieving measurable value from IT-enabled transformation. He has held both IT and business leadership positions within end-user and IT service provider companies, including direct responsibility in the major disciplines of strategy, governance, IT portfolio management, e-commerce and CRM. He is a hybrid business/IT leader and recognized authority in the disciplines of IT value and benefit realization from technology investments. Prior to joining META Group, Mr. Waller held a variety of IT and business leadership positions at a major company, including responsibility for IT strategy and governance, ERP strategic sourcing, as well as two years in a business role leading CRM within the online channel. Earlier in his career, Mr. Waller worked for a large IT services firm in its consulting practice, focusing on IT value realization, business process re-engineering, large-scale data warehousing and IT-enabled transformation initiatives.

Education

Mr. Waller holds a bachelor's degree in electrical engineering from the University of Liverpool and a certification in e-business strategy from the University of Chicago.

Languages

English