Analyst Profile

Robert H. Booz

Robert H. Booz

VP Distinguished Analyst

12 years at Gartner ,  27 years industry experience
Durham, CT USA

Roles and Responsibilities

Robert Booz analyzes enterprisewide initiatives of healthcare payers and the vendors that support them. He specializes in strategic changes affecting the intersection of healthcare business and technology. His personal research coverage includes U.S. healthcare reform, new products development and implementation, deploying technology innovation, and new delivery models. In addition to thought leadership on existing technologies, he also develops points of view on emerging issues such as payer-provider convergence and the new business models payers need to remain operationally viable.

Areas of Coverage

  • Healthcare


Previous Experience

Mr. Booz has more than 35 years of experience with the nation's largest health insurance and managed care companies. He has held senior executive positions in both provider-sponsored and insurance company-backed managed care organizations. That experience gives him a practitioner's approach to IT problem solving. Work with senior management of the nation's largest healthcare payers has included IT strategic planning, packaged software implementation, business operations improvement, developing strategic/tactical plans, market and product expansions, and turnaround activities. Recognizing the need for continuous learning, he has been part of the graduate School of Business at the University of Connecticut for more than 15 years.

Professional Background

Ernst & Young (Including Arthur Young & Capgemini), Broad Roles in Health and Insurance Issues, 7 years
Pennsylvania Blue Shield (now Highmark), Operations and IT Roles, 5 years

Industry Awards/Accolades

Frequent speaker on healthcare topics at national and international healthcare conferences
Television appearances on CNBC and CNBC International
Widely quoted on healthcare issues in the Wall Street Journal, Healthcare IT News and other publications


B.A., American Studies, Dickinson College
Fellow, 1st National HMO Fellowship
M.P.A., Public Administration, Health Management, The Pennsylvania State University