Analyst Profile

Elise Olding

Elise Olding

Research Director

7 years at Gartner ,  31 years IT industry
Santa Clara, CA USA


Roles and Responsibilities

Elise Olding is a Research Director covering the complex challenges of organizational change and business transformation from a people perspective. Her areas of focus include organizational change, communications strategies and emerging trends in employee engagement from a hands-on practitioner view. Ms. Olding provides research on a worldwide basis, advising clients on best practices to achieve sustainable change and business transformation. She is a member of Gartner's Business Process Management team.

Areas of Coverage

  • Business Process Management

Background

Previous Experience

Ms. Olding brings more than 30 years of experience working in the areas of business, process, systems and change management. Her experience includes roles in many industries, such as apparel, manufacturing, retail, financial services, regional government and high tech. Her business transformation efforts have included a focus on organizational readiness and communications to achieve successful adoption. Ms. Olding knows the importance of practical advice and approaches that can be tailored to work within the unique environments of various companies. She developed those skills through her many years of hands-on experience. With her extensive executive interface and strategic planning experience, she can provide the insights and tactics to ensure that clients' goals are achieved. Prior to joining Gartner, Ms. Olding held leadership roles at some of the top companies in the U.S. Most recently, she worked at Safeway as the director of IT Strategic Planning, and prior to that she was the leader of the Transformation Services organization. At Charles Schwab, she was the VP of Finance Strategic Consulting. At Hurwitz Group, she was a VP of Research for the Knowledge, eLearning and Collaboration Services area. Furthermore, she spent 12 years at Levi Strauss and Co., where she held a number of positions, including IT auditor, systems analyst and IT testing manager, as well as strategic consultant, in which she was responsible for two business process re-engineering teams. She also has five years of experience in banking as an IT and operations auditor, gaining a wealth of experience documenting and standardizing processes.

Professional Background

Charles Schwab, VP - Finance Strategic Consulting, 2 years
Levi Strauss, IT Strategic Consultant/Applications Advisor, 12 years
Safeway, Director - IT Strategic Planning, 2 years

Industry Awards/Accolades

Gartner 2013 Thought Leadership Award for "Maverick Research - Living and Leading in the Brain-Aware Enterprise" with Jackie Fenn

Education

B.A., Psychology, UC Berkeley

Languages

English