8 years at Gartner
37 years industry experience
Newburyport, MA USA
Roles and Responsibilities
Jack Santos is a Research Vice President with Gartner. He is part of the Gartner for Technical Professionals product and focuses on professional effectiveness for IT practitioners. Mr. Santos covers individual development, leadership and management practices, governance, innovation, and collaboration approaches.
Areas of Coverage
- IT Management
Jack Santos's Recent Gartner Activity
2016 Planning Guide for Professional Effectiveness
The Cloud's Impact on the Future of Your IT Job
Does the Size of Your Company Affect Your IT Job?
IT Professional Survey: Exposing CIO and Staff Disconnects
29 January 2015
On-Demand & Upcoming Webinars
Prior to joining Gartner, Mr. Santos gained experience in IT strategy and leadership, helping enterprises with system development, application architecture and business technology planning. He performed duties as VP and CIO at Magellan Associates, providing interim CIO services to IT organizations in need of realignment. Prior to Magellan Associates, Mr. Santos served 2.5 years at Catholic Medical Center as VP and CIO, where he was responsible for implementing computing infrastructure, clinical applications and architecture, as well as developing wireless infrastructure. He was also an enterprise technology officer for Liberty Mutual Group, and he has led IT groups within financial services, software and public-sector advisory organizations (firms such as Aetna, Kaiser Permanente and Bowstreet Software). Mr. Santos has been honored with Computerworld's Premier 100 CIO award, has presented at numerous IT and business conferences, and has chaired the eCoast Technology Roundtable (an economic development effort by the Portsmouth Chamber of Commerce in New Hampshire).
Aetna Health Plans, Director, 15 years
Catholic Medical Center Hospital, VP and CIO, 2 years
Liberty Mutual Insurance, Enterprise Technology Officer, 4 years
Gartner "Thought Leadership" award for two years (2012, 2013)
New Hampshire eCoast Technology Chairman (2003)
Premier IT Leader Award (2002)
B.A., Philosophy, Trinity College
M.S., Computer Science, RPI