Analyst Profile

Mark Cortner

Mark Cortner

Research Director

11 years at Gartner ,  29 years IT industry
Wilmington, NC USA

Roles and Responsibilities

Mark Cortner is Research Director with the Gartner for Technical Professionals research team. Mr. Cortner provides in-depth research and analysis of unified communications applications and cloud-based services, including voice and video real-time communications. The topics he currently focuses on include infrastructure and cloud-based unified commnications, enterprise telephony, and group/desktop/mobile videoconferencing systems/services, with special focus on the mobility-related aspects of unified communications.

Areas of Coverage

  • Digital Workplace
  • Networking & Communications Services
  • Networking & Communications Equipment


Previous Experience

Mr. Cortner has been focused on communications applications and services throughout his career. He has previously served in a broad variety of roles, including hardware and software development, product marketing and management, and delivery of professional consulting services.

Professional Background

Burton Group, Senior Analyst, 10 years
TalkingNets, Vice President of Product Marketing, 3 years
Winstar Communications, Director of Broadband Services Product Marketing, 2 years


B.S., Electrical Engineering, University of Tennessee
M.B.A., University of Miami