5 years at Gartner
19 years industry experience
Roles and Responsibilities
Gavin Tay is a Research Director in Gartner Research and a member of the Digital Workplace team. With more than 19 years of industrial experience in the enterprise content management, knowledge management, social collaboration and portal arenas, his research focuses on the challenges faced by CIOs, business IT management and architect teams in the adoption, governance, migration and integration of these technologies. In addition to researching digital workplace programs and the cloud office (such as Office 365 and Google Apps for Work), Mr. Tay advises clients on enterprise strategies to enable new, more effective ways of working; to raise employee engagement and agility; and to use consumer-oriented styles and technologies. Mr. Tay has also been instrumental in optimizing complex deployments and advising numerous large multinational organizations in the government, telecommunications and financial sectors. He is frequently sought after around the world for his keen understanding of strategies and best practices for complex content migration initiatives that solve real business issues. Mr. Tay is based in Singapore.
Areas of Coverage
- Digital Workplace
Gavin Tay's Recent Gartner Activity
When Mr. Tay joined Gartner in 2010, he brought with him a wealth of hands-on expertise, having worked with several admired technology organizations. He was an IBM Certified Senior Practitioner, Open Group Master Certified and Technology Architect for IBM Software Group. In this capacity, he played a pivotal role in assisting IBM's broad client base in conceptualizing their portal and service-oriented architecture solutions. Mr. Tay has also written for several journals on "socially translucent systems" and contributed technical articles to high-visibility trade publications. Driven by his passion, he was also a regular speaker at technology seminars internationally and undertook periodic competitive product evaluations to ensure that organizations are kept abreast of the latest developments in the industry. Prior to joining IBM in 2004, Mr. Tay was with Borland Software as an architect evangelist. He kicked off his career with the Defense Agency as an e-commerce software engineer, which was where he embarked on the government's first e-commerce, B2B, B2C and B2E initiative.
IBM, Portal and Collaboration Architect, 6 years
Open Group Master Certified Professional
B.Sc. (Upper Hons.), Computing and Information Systems, Oxford, U.K.
Chinese - Mandarin