Analyst Profile

Gavin Tay

Gavin Tay

Research Director

4 years at Gartner ,  17 years IT industry

Roles and Responsibilities

Gavin Tay is a Research Director in Gartner Research and a member of the Content, Collaboration and Social team. With more than 18 years of industrial experience in the enterprise content management, social collaboration and portal arenas, his research focuses on the challenges faced by CIOs, business IT management and architect teams in the adoption, governance, migration and integration of these technologies. Mr. Tay has also been instrumental in optimizing complex deployments and advising numerous large multinational organizations in the government, telecommunications and financial sectors. He is frequently sought after around the world for his keen understanding of strategies and best practices for complex content migration initiatives that solve real business issues. Mr. Tay is based in Singapore.

Areas of Coverage

  • High Performance Workplace

Gavin Tay's Recent Gartner Activity

Latest Research


Previous Experience

Prior to joining Gartner, Mr. Tay was an IBM Certified Senior Practitioner, Open Group Master Certified and Technology Architect for IBM Software Group. In this capacity, he played a pivotal role in assisting IBM's broad client base in conceptualizing their portal and service-oriented architecture solutions. Mr. Tay has written in several journals on "socially translucent systems" and contributed technical articles to high-visibility trade publications. He has also conducted technology seminars internationally and has undertaken periodic competitive product evaluations to ensure that organizations are kept abreast of the latest developments in the industry. Prior to joining IBM in 2004, Mr. Tay was with Borland Software as an architect evangelist. He kicked off his career with the Defense Agency as an e-commerce software engineer, which was where he embarked on the government's first e-commerce, B2B, B2C and B2E initiative.

Professional Background

IBM, Portal and Collaboration Architect, 6 years

Industry Awards/Accolades

Open Group Master Certified Professional


B.Sc. (Upper Hons.), Computing and Information Systems, Oxford, U.K.


Chinese - Mandarin