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Analyst Profile

Jenny Sussin

Jenny Sussin

Principal Research Analyst

3 years at Gartner ,  4 years IT industry

Roles and Responsibilities

Jenny Sussin is a Principal Research Analyst in the ITL Enterprise Software group of Gartner Research, with her primary focus on social for CRM.


Previous Experience

Prior to joining Gartner, Ms. Sussin worked for IBM where she was directly responsible for: - Managing the concept, development and execution of social media strategy for IBM's largest customer event. - Building social media education presentations for various constituencies, including customers, internal marketing and IBM Software's Super Women's Group.

Professional Background

IBM, Social Business Lead - Information On Demand Conference, 2 years


B.A., Communications/PR, Marist College