Analyst Profile

Tom Eagle

Tom Eagle

Research Director

4 years at Gartner ,  29 years industry experience
Richardson, TX USA

Roles and Responsibilities

Tom Eagle is a Research Director with the Gartner Technology and Service Provider group. He provides industry research for videoconferencing systems and services, as well as telecom expense management.

Areas of Coverage

  • Networking & Communications Services
  • Networking & Communications Equipment
  • Outsourcing & IT Services


Previous Experience

Before joining Gartner, Mr. Eagle led the global marketing initiatives for managed hosting provider Layered Tech, and before that for in-building wireless provider InnerWireless. His career spans extensive experience within the communications outsourcing and IT services industry, with roles at EDS and Nortel's Professional Services business unit. He also held management positions in Texas Instruments' software division for business software application development.

Professional Background

EDS, Sales and Marketing Support, 5 years
Nortel, Sr. Manager/Director of Marketing, 5 years
Texas Instruments, Marketing Manager, 4 years


B.A., SMU (departmental distinction, University Scholars program)
M.A., Rice University (academic scholarship)