19 years at Gartner , 20 years IT industry
Roles and Responsibilities
Gareth Herschel is the Lead Analyst on the use of analysis to drive improved business performance in the area of customer relationships. Mr. Herschel covers a wide variety of different types of analysis, including predictive analysis, social analytics, and text and speech analytics, to identify the most appropriate technique for different business situations.
Areas of Coverage
- Customer Relationship Management
- Business Intelligence
Gareth Herschel's Recent Gartner Activity
Gartner Symposium/ITxpo 2014
05 October 2014 - 09 October 2014
Upcoming Gartner Events
Previously, Mr. Herschel trained as a business analyst in the finance and logistics functions of IT companies.
IBM, Business Strategy and Modeling Analyst, 1 year
ICL, Logistics Analyst, 1 year
Business Administration degree, with honors, University of Bath, England