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Unden-Farboud,Lisa Networking & Communications Services
Unsworth,Joseph Semiconductors
Uskert,Michael Supply Chain
Uzureau,Christophe Banking & Investment Services
Gartner, Inc.

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RESEARCH

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  • 18 February 2015

    Digital Business Drives Enterprise Architecture to Refocus on Personal Architectures Digital business demands the scope of enterprise architecture be expanded to encompass the business ecosystem. Enterprise architects must design digital business services to include the personal architectures of individual stakeholders.
  • 12 February 2015

    Top Use Cases and Benefits of Social for CRM in 2015 As the business use of social media for CRM becomes a cross-industry standard, IT application managers should assist the marketing, customer service, sales and digital commerce organizations in making investment decisions on technology. The power of social lies in its impact on the business.

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  • 31 Mar 2015

    Navigating Role Management Role management is an integral part of a comprehensive identity governance and administration (IGA) program. Yet many enterprises struggle with what a role management program should look like, how to get it started and who should drive the process. This session explains the basics of role management and discusses best practices and lessons learned, as well as how role management supports other IGA efforts.
  • 31 Mar 2015

    Flipping to Digital Leadership: Implications of the 2015 CIO Agenda To grasp the digital opportunity, incrementally improving IT performance isn't enough. Enterprises and their CIOs need to "flip" from old to new in terms of information and technology leadership, value leadership and people leadership. This means change for technology and service providers.