CX STRATEGY & TECHNOLOGY PROGRAM
We’ve organized our 10 conference tracks into recommended programs tailored to your role or focus area. Start building your event agenda today by browsing the tracks in our CX program! Customer experience has been a top priority of CEOs, CIOs and CMOs for the past five years. Building a customer experience strategy that takes into account multiple channels, data sources and technologies is critical to turning far-out concepts into real world B2B and B2C digital business practices. Learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, advocacy, and ultimately revenue growth.
*Please note, programs serve as recommendations only and registered attendees have access to all conference sessions unless otherwise noted. No additional fees or add-ons required.