- Web strategy
- Social Media strategy
Save The Date for 2017Find Out More
The Summit in Japan is the most important annual gathering of business and IT professionals focusing on customer initiatives. Gartner Customer 360 Summit Japan 2017 is the place to discover the latest research and practical advice to help you maximize the value of your customer strategy.
In our careers, companies and customer interactions, we all encounter “defining moments”: events that shake up the status quo, bring major change, risk and opportunity.
The digital revolution is increasing the frequency of these defining moments and their impact is profound. At this Summit we will examine various types of defining moments to help you create new insight, transform your customer experiences and drive growth.
Core CRM solutions at all customer facing functions:
Our 2017 agenda features comprehensive tracks to drill down on your hottest topics based on your role, experience level and key focus.
Visit the full 2017 Agenda
Listen to inspirational guest keynote speakers; hear from real practitioners with real-world knowledge; and learn from Gartner analysts – the foremost experts in their areas of focus.
Customer 360 Summit introduction by Gene Alvarez
Meet the Solution Providers at the Forefront of Customer Experience
The Gartner Customer 360 Summit will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
Take Your Place Among Technology's Key Players
Join us now
Tokyo Conference Center Ariake
Ariake Central Tower
3-7-18 Ariake, Koto-ku
Tokyo, Japan - 135-0063