Beyond Business as Usual: Increase Relevance, Engage Change
Join your peers at the most important gathering for IT operations professionals. IT operations is a critical component for a healthy IT ecosystem. However, because of persistent and dynamic change, the efficacy of IT operations is increasingly being viewed through the lens of business outcomes. Each day, business users are demanding higher levels of support, speed and innovation. If IT operations can’t deliver against these expectations, users can go elsewhere. Amid such rapid change and external pressure, how can IT leaders be clear about where the value of IT operations resides? By rethinking traditional paradigms and saying no to “business as usual.”
The Summit is designed for individuals in the following roles:
IT Operations Management
IT Service Management
Enterprise and IT Architecture
IT Operations Management
Desktop Engineering & Operations
End User Computing
Client Computing Operations
Digital Workplace Strategy
IT Service Desk/Support
Business Continuity and Disaster Recovery
IT Service Support
What You Will Learn
Rethink traditional paradigms. Take an outside-in approach to IT operations strategies.
Keep ahead of change. Evaluate emerging trends and assess when, and how to incorporate them into your critical planning.
Learn more about DevOps: how to get started, how to scale and how to drive the right cultural changes required for success.
Discover the best ways to standardize automate and leverage cloud services.
Ensure data security and privacy are aligned to your Cloud and DevOps initiatives.
Maximize the relevance of IT operations. Effectively link business and IT strategies and deepen the relationship with the business.
See how to use Algorithmic IT Operations platforms (AIOps) to provide new insight into both business execution and IT operations.
Embrace new strategies to meet the challenges of talent management including people and organizational improvements within a rapidly changing IT operations environment.
Use business value dashboards to effectively articulate the business value IT operations contributes
Find innovative ways to measurably optimize IT costs.
Features & Benefits
Gartner Analyst Sessions: Gartner analysts presenting select research, targeted to your priorities
Gartner Analyst One-on-One Meetings: Sit privately for 30 minutes with a Gartner analyst specializing in a topic you'd like to discuss
Analyst-User Roundtables: Hear how your colleagues from various industries tackle problems similar to yours.
End-User Case Studies: We invite a number of end users to personally present leading-edge case studies and answer questions.
Workshops: Intimate workshops provide an opportunity to drill down on specific "how to" topics in a small group environment.
Exhibitor access: Exclusive access to select exhibitors to make informed decisions.
Solution Provider Sessions: Sponsor-led sessions feature some of the market's most fascinating solutions.
Face-to-Face Sponsor Meetings: Discuss your technology requirements with qualified solution providers.
Group Rate Discount: Maximize your learning by attending as a group.
Network with Peers: Hundreds of senior business and IT leaders will convene to interact and share their knowledge and objectives.
Data security and privacy aligned to cloud and Dev Ops
Talent management and your organizational chart
Using automation for a more efficient organization
Articulating worth through business value dashboards
The impact of Algorithmic IT operations (AIOps) on monitoring approaches
Scaling for business acumen
IT operations and the Internet of Things (IoT)
Tooling and process strategies, and much more
"This is my first Gartner event and it has been eye-opening and horizon-broadening. The concepts and ideas presented are cutting-edge and relevant across all levels of the IT organization. The information is presented in meaningful context and every session has been thought-provoking."
Paul Okimura, AVP & Manager
Bank of Hawaii
"The Summit is a great opportunity to network with peers. So much information and insight on the latest trends and expert research into the future of IT and business."
Neil Scavelli, Security Analyst
Sarasota County Government
"Gartner conferences allow a lot of passionate people to share theory as well as application. Being able to understand lessons from the analyst and talk with peers that have gone through the same thing is invaluable."
Kristi Woodwick, Manager, Web Delivery
Optimize Your Attendance
You'll be able to add these Gartner exclusives to your agenda:
Admission to all Keynote sessions
Gartner Analyst One-on-Ones*
Analyst User RoundTables*
End-User Case Studies
Solution Provider Showcase
Reception and Evening Entertainment
Breakfast, Lunch, Snacks
First Time Attendee Orientation Program
Sign-up to be among the first to receive our 2017 Agenda
* Please note: Places are limited and registration is required - first come first served basis
Join us and you'll hear from inspirational guest keynote speakers, Gartner-invited end-user case study speakers – real practitioners with real-world knowledge and Gartner analysts – the foremost experts in their areas of focus.
Meet the Solution Providers at the Forefront of I&O
Gartner IT Operations Strategies & Solutions Summit 2017 will help you develop a "short list" of technology and service providers who can meet your particular needs. You'll receive exclusive access to some of the world's leading technology and service providers in a variety of settings.
For Exhibitors: Learn more about the exhibitor experience.
For Attendees: Learn about the innovative solutions that will add the most value to your business.
Contact us to learn more about opportunities to exhibit.
6001 Destination Parkway
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Special Gartner Hotel Room Rate
Hotel booking is not yet available. Please check back periodically for details on when hotel booking will open.
Accommodations & Privacy Advisory
Gartner has been made aware that service providers, such as Exhibition Housing Management, have contacted a number of individuals who are attending our conference to offer hotel reservation services and/or sell copies of the confidential attendee list.
Please note that Gartner has
NOT authorized them, or anyone else, to contact attendees on our behalf, nor does Gartner share/sell attendee contact information to anyone.
Learn more on how to protect yourself from scamming attempts.