In this issue
Successful Network Outsourcing Begins and Ends with Your Business Goals
The High Rewards and Low Risks of Selective Outsourcing
CIO Update: Benchmarking Helps Outsourcing Deals Stay Competitive
Why Trust Your Management Services Requirements to Avaya?
Why Trust Your Management Services
Requirements to Avaya?
Industry Leadership and Vision
World Class Experience and Expertise
Cutting-Edge Tools and Technology
Multi-Vendor Support
Global Coverage – Through the Channel of Your Choice
Ready to Take the Next Step?
Source: Avaya
Avaya is a top global market leader in Communication Systems, Messaging and Contact Centers. Supporting more than 90% of the FORTUNE 500®, Avaya is the #1 Voice Communications Services Provider in the U.S., and #3 Globally.
Avaya provides expert servicing across all major communications technologies and applications. Each year, our Field Technicians average over 4 weeks of training on the technologies deployed in your networks. 95% of our Network Services Consultants and Project Managers are professionally certified – many across multiple disciplines.
When it comes to world-class 24x7 remote monitoring, diagnosis and resolution, Avaya's 30 Global Network Operations Centers are equipped with state-of-the-art tools. Our Avaya EXPERT SystemsSM Diagnostic Tools are able to resolve most network problems before you're even aware of them.
Our multi-vendor data servicing capabilities allow your business to receive comprehensive support from a single source. Avaya services products from over twenty different vendors, including – Cisco, Nortel Networks, Paradyne, Larscom, Lucent Technologies, Tellabs, US Robotics, Juniper Networks and more...
Between our 10,000-strong Avaya Direct Team and our extensive network of Avaya Authorized BusinessPartners, we offer "best-of-breed" support to nearly one million business customers in more than 90 countries. From single site support to internationally distributed networks, Avaya provides the consistent, high-quality servicing experience your Enterprise expects.
For more information about how Avaya's Strategic Servicing Solutions can be leveraged to strengthen your market leadership in the new Customer Economy, contact your Avaya Client Executive or Authorized BusinessPartner. To learn more about Avaya Management Services, go to avaya.com/learnmore/services. For more about Avaya and our other award-winning solutions, visit avaya.com.
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are trademarks, registered trademarks, or service marks, respectively, of Avaya Inc. FORTUNE 500 is a registered trademark of Time, Inc. All other trademarks are the property of their respective owners.
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