Inside This Issue. . .

Cover Article

From the Gartner Files:
The Rise of BPO in 2000 – Market Trends

ProBusiness Comprehensive Outsourcing:
Generating Greater Business Value Through Consolidation

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ENVISION the Next Phase of Outsourcing Webletter is published by ProBusiness. Additional editorial material supplied by Gartner, Inc. © 2002. Editorial supplied by ProBusiness is independent of Gartner analysis and in no way should this information be construed as a Gartner endorsement of ProBusiness' products and services. Entire contents © 2002 by Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.