Inside This Issue. . .

From the Gartner Files:
The Rise of BPO in 2000 – Market Trends

ProBusiness Comprehensive Outsourcing:
Generating Greater Business Value Through Consolidation

Tell Us What You Think!

Business process outsourcing (BPO) has evolved in response to prevailing market forces. Business leaders seek BPO solutions to shift non-core activities to a trusted, experienced provider and gain time to focus on core business activities and strategic plans. Building on the success of BPO, companies are now looking to outsource a greater array of services to derive even greater value from their outsourcing investment.

ProBusiness develops long-term partnerships with clients to help them get the most value from their employee administrative outsourcing activities. As the service leader in the industry, providing payroll, payroll tax, benefits, HR and Web self-service to large employers, ProBusiness has built a reputation and culture on delivering value-added employee administrative outsourcing solutions.

Gartner, a leading analyst firm, has explored the relationship of BPO in the IT and HR arena. With our premier issue of ENVISION, ProBusiness presents some of Gartner Inc.'s latest research on this topic. This research, which includes the key success factors to look for in a BPO provider, will help you examine your outsourced employee administrative services options and evaluate trends in the industry.

One of Gartner's key success factors is a commitment to innovation. In this issue of ENVISION we've included an article on our newest innovation, ProBusiness^® Comprehensive Outsourcing. Comprehensive Outsourcing offers valuable advantages, such as:

• Supporting merger and acquisition strategies with a full-scale approach and rapid, cost-saving response to business transformation.
• Turning fixed HR costs into variable by basing costs on monthly employee volume.
• Providing a turn-key solution in the event of geographic relocation and consolidation activities.
• Increasing access to industry expertise and heightened service levels with dedicated account management.
• Enhancing control over employee data, increasing data access and improving accuracy with an integrated technology platform.

We hope you will gain useful insight from this issue of ENVISION. Let us know what you think about this issue by completing the feedback form on the last page.

Sincerely,

Brian Jaffe
SVP, Marketing
ProBusiness Services, Inc.

Back to top

ENVISION the Next Phase of Outsourcing Webletter is published by ProBusiness. Additional editorial material supplied by Gartner, Inc. © 2002. Editorial supplied by ProBusiness is independent of Gartner analysis and in no way should this information be construed as a Gartner endorsement of ProBusiness' products and services. Entire contents © 2002 by Gartner, Inc. All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice.