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Communications Services
Topic-related Hype Cycles:
Hype Cycle for Contact Center Infrastructure, 2005
14 July 2005
Advances in this field focus on integrating a wider range of business functions, improving channel interoperation and supporting Internet standards. Our Hype Cycle can help you decide how and when to use the new features.
Hype Cycle for Telecommunications, 2005
12 July 2005
Telecom carriers face new competitive threats with the convergence of media. They need to examine technologies and services to enable differentiated services and distribution channels to generate additional revenue.
Hype Cycle for Networking and Communications, 2005
12 July 2005
As confidence returns to the communications and networking sector, greater investment by vendors for product differentiation is resulting in new and accelerated technology advancements. Understanding where technologies are in their maturity cycle will enable businesses to make informed decisions.
Hype Cycle for Network Service Provider Infrastructure, 2005
29 June 2005
Service providers are starting to invest in their networks again, now that the dark days of 2001 to 2003 are behind them. Several of the new technologies they are considering are at the Peak of Inflated Expectations.
Hype Cycle for the Uses of Biometric Technologies, 2005
6 April 2005
Systems that identify people by their fingerprints, voices or other traits have many uses. They can, for example, restrict access to buildings, foil fraudsters and check that staff get to work on time. We assess the status and potential of eight applications.
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