ID Number: G00219228



Customers Rate Their Satisfaction With Data Quality Tools Vendors
25 January 2012
 
Ted Friedman   Andreas Bitterer  

Gartner's 2011 survey of data quality professionals reveals how they rate their satisfaction with data quality tool vendors in eight categories. The results should help data quality leaders choose the right vendor for their particular needs.




Price: US$995.00

Pages: 19











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Table of Contents

Contents
  • Analysis
    • Summary of Findings and Recommendations
    • Satisfaction With Eight Aspects of Vendor Relationships
      • Performance, Scalability and Throughput
      • Value for the Money
      • Professional Services
      • The Product's Overall Ease of Use
      • Product Support
      • Integrated Solution
      • Ease of Installation
      • Pricing and Licensing
    • Survey Demographics
  • Recommended Reading
Tables
Table 1.
Percentage of Respondents Running Latest Versions Versus Older Versions
Figures
Figure 1.
Customers Rate Their Satisfaction With Data Quality Vendors
Figure 2.
Percentage of Users Planning to Buy More From Their Vendor
Figure 3.
Overall Satisfaction by Vendor
Figure 4.
Customer Satisfaction With Product Performance
Figure 5.
Customer Satisfaction With Value for the Money
Figure 6.
Customer Satisfaction With the Vendor's Professional Services
Figure 7.
Customer Satisfaction With the Product's Overall Ease of Use
Figure 8.
Customer Satisfaction With the Vendor's Product Support
Figure 9.
Customer Satisfaction With the Solution's Integration
Figure 10.
Customer Satisfaction With the Product's Ease of Installation
Figure 11.
Customer Satisfaction With the Vendor's Pricing and Licensing
Figure 12.
Size of Enterprises Represented in Data Quality Survey
Figure 13.
Industries Represented in Data Quality Survey
Figure 14.
Annual Spending on Data Quality




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Resource Id: 1904515