This report provides a guide for understanding Gartner vertical industry market segmentation, definitions, research methodologies and metrics that form the basis of vertical industry market research and enterprise IT spend forecast statistics.
Executives love talking about innovation, but few enterprises are consistently good at it. The same could be said of the customer experience. This research passes on innovation tips to customer experience leaders, CIOs and innovation directors wishing to boost their company's customer experience.
The multiyear fundamental shift in the BI and analytics market, from extensive IT-led centralized deployments to more modern and agile business-led initiatives, has accelerated in recent years and has finally reached a tipping point. The BI and analytics platforms Magic Quadrant delivers insights into key market trends and covers the vendors that are best positioned to deliver on modern BI platform requirements most critical to today's buyers.
The BI and analytics platform market has transitioned during the past several years as the balance of power steadily shifted from IT to the business. This multiyear shift of focus from IT-led reporting to business-led self-service analytics passed the tipping point in 2016, which has forced a new perspective on the definition of a BI and analytics platform, and consequently, has significantly re-ordered the vendor landscape as represented in the Magic Quadrant.
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