USAGE GUIDELINES FOR GARTNER SERVICES

Analyst Inquiry

If you are a Licensed User who is entitled under your company's contract with Gartner to engage with Gartner Analysts through our Inquiry Service, we encourage you to schedule Inquiry calls: (a) to discuss the interpretation and application of any Gartner Research documents published within the scope of your particular Service, and/or (b) to obtain expert advice from our Analysts on a company-related issue. Unless otherwise provided in a standard Gartner product offering, there are three basic guidelines for Analyst Inquiry:

Usage Scenarios for Analyst Inquiry

SCENARIO 1: Scheduling an Analyst Inquiry call

Acceptable Uses

Unacceptable Uses

SCENARIO 2: Participation in Analyst Inquiry calls

Acceptable Uses

Unacceptable Uses

SCENARIO 3: Use of Analyst Insights

Acceptable Uses

Unacceptable Uses

SCENARIO 4: Recording of Analyst Inquiry Calls is Not Permitted

Unacceptable Uses

SCENARIO 5: What if product purchased has different entitlements from Usage Guidelines?

Acceptable Uses

Baseline License: These Usage Guidelines are generally applicable to Licensed Users who have purchased a subscription to Gartner Services. In instances where a specific Gartner product offering includes different entitlements, the terms of that product offering will apply. Gartner reserves the right to periodically update these Usage Guidelines.

Last Update: 17-March-2009