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Announcements
21 January 2009
Quarterly Analyst Relations Call – January 2009
Gartner Analyst Relations Community members: Please find below the agenda for our upcoming Quarterly AR calls next week, and a reminder of the dates, times and dial-in information. We look forward to sending you the presentation for our call on Tuesday! Regards, Jeff Golterman Welcome Jeff Golterman, Group Vice President and Gartner Analyst Relations Leader Findings From Research Quality Focus Groups With AR Clients Jenni Lehman, Group Vice President, Research Operations Gartner Research Agendas for 2009
REPLAY AVAILABLE – CLICK HERE Click here for presentation file Click here for the research note Please forward your feedback and topic requests for future calls to ARCommunity@gartner.com. To add your name to our analyst relations e-mail distribution list, click here
8 December 2008
Quarterly Analyst Relations Call – December 2008
Listen to the Teleconference. Click here for presentation file Gartner Analyst Relations Community members: Please find below the agenda for our upcoming Quarterly AR calls next week, and a reminder of the dates, times and dial-in information. We look forward to sending you the charts for our call on Tuesday! Regards, Jeff Golterman Welcome Jeff Golterman, group vice president and Gartner analyst relations community leader Gartner Strategy for Analyst BIO Publishing Andy Rosenblatt, vice president, high tech and telecom programs Publishing Extension Exception for Gartner Reprints of Magic Quadrants Jeff Golterman Agenda Evolution for Gartner Market-Facing Research and Future Plans for Revenue & Shipment Data Collection Mike Harris, group vice president, technology and service provider research Community Discussion – How are AR teams altering their strategies in light of market economic challenges? Our moderator will pose questions to the Community for live discussion and learning. Wrap-Up and Heads-Up for Gartner AR Community Calendar Jeff Golterman Q & A Time and Dial-in Information: Tuesday, December 9 7:00 PM to 8:00 PM EST Dial-In Number(s): US/Canada: +1 877 883 0877 Rest of World: +1 706 634 7986 Conference ID: 66699776 Wednesday, December 10 11:30 a.m. -12:30 p.m. EST Dial-In Number(s): US/Canada: +1 877 883 0877 Rest of World: +1 706 634 7986 Conference ID: 66701812 A replay will also be available 24 hours after the call at http://www.gartner.com/it/page.jsp?id=626807. Please forward your feedback and topic requests for future calls to ARCommunity@gartner.com. To add your name to our analyst relations e-mail distribution list, click here
4 November 2008
REGISTER NOW! Cannes AR Forum and Cocktail Reception Majestic Barriere Hotel November 4, 2008 15:00 - 18:00 Royan 1 and 2 Click for directions
This event is complimentary and open to all AR professionals. 15:00 - 17:00 Welcome Jeff Golterman, group vice president and analyst relations community leader Gartner High-Tech & Telecom Programs Gartner Strategy Update Gene Hall, chief executive officer Gartner High Tech Strategy Update Michael Yoo, senior vice president, Gartner High-Tech & Telecom Programs Gartner Research Update Peter Sondergaard, senior vice president and global head of Gartner Research Panel Discussion: Working Effectively With Gartner Throughout the Magic Quadrant Research Process Panelists will include AR professionals and representatives of Gartner Research 17:00 - 18:00 Cocktail Reception Questions?
15 October 2008
Look What's New! — Office of the Ombudsman Updates to gartner.com We are excited to announce a new look and feel for the gartner.com Office of the Ombudsman site. These enhancements directly reflect our desire to provide a user-friendly experience with timely, relevant content. We have made specific updates to the following areas: The Ombudsman Blog will now provide (at least) weekly posts by Nancy Erskine, GVP. Nancy will share her views on the issues addressed regularly by the Office of the Ombudsman. The Guiding Principles now include updated content and are categorized by sections including Brand Protection, Vendor Issues and Consulting. The site now provides content in a streamlined format, with frequent updates and actionable information shared via the Blog. We encourage you to visit the Ombudsman site. If you would like to give feedback/suggestions, please send them to ombudsman@gartner.com.
14 October 2008
REGISTER NOW! Orlando AR Forum and Cocktail Reception BoardWalk Inn October 14, 2008 3:00 p.m. - 6:00 p.m. Promenade Ballroom Click for directions
This event is complimentary and open to all AR professionals. 3:00 p.m. - 5:00 p.m. Welcome Jeff Golterman, group vice president and analyst relations community leader Gartner High-Tech & Telecom Programs Gartner Strategy Update Gene Hall, chief executive officer Gartner High Tech Strategy Update Michael Yoo, senior vice president, Gartner High-Tech & Telecom Programs Gartner Research Update Peter Sondergaard, senior vice president and global head of Gartner Research Panel Discussion: Working Effectively With Gartner Throughout the Magic Quadrant Research Process Panelists will include AR professionals and representatives of Gartner Research 5:00 p.m. - 6:00 p.m. Cocktail Reception Questions?
22 September 2008 Gartner Copyright and Quote Policy Updated! You Spoke, We Listened An updated Copyright and Quote policy makes it easier for clients to quote Gartner when time is of the essence and the audience is limited AR leaders tell us our rules for granting permission to quote Gartner research are often too restrictive. For example, in many cases, your desire and need to quote Gartner opinion has a specific audience and limited window of opportunity – where speed is everything. We have updated the Copyright and Quote Policy so it�s easier for clients to include Gartner opinion, findings and statistics in some of their own deliverables. Most notably, in documents we have defined as "limited access" (that is, distributed to a defined and very limited audience), clients will no longer need to seek formal permission to quote Gartner as long as they comply with the Policy. The policy update includes five "limited access" scenarios where clients will not need to seek permission to quote Gartner published content:
To be clear, except for "limited access" documents, Gartner continues to require approval for external use of the Gartner name and research in contexts including (but not limited to):
Please read the entire Copyright and Quote Policy update to digest its full intent. Understand that that the policy is constantly under review and may be subject to more flexibility as these changes take root. Please send any questions or quote requests to Gartner Vendor Relations at vendor.relations@gartner.com.
9 September 2008 Quarterly Analyst Relations Call - 9 September 2008
Listen to the Teleconference. Click here for presentation file AGENDA Welcome Jeff Golterman, group vice president and Gartner analyst relations community leader Gartner Analyst Process for Vendor Reference Checking Jenni Lehman & Stacey Hawkins, Gartner Research Operations Best Practices: Vendor Briefings - Analyst Perspective Michael Maoz, vice president, distinguished analyst Gartner Research Best Practices: Vendor Briefings - Client AR Perspective John Taschek, vice president market strategy, Salesforce.com New Content Available for AR Professionals Andy Rosenblatt, vice president, Gartner High tech and Telecoms Programs Heads-Up: New Quote Policy Coming in September Nancy Erskine, group vice president, Office of the Ombudsman Heads Up: Analyst Relations Forum, Orlando and Cannes Jeff Golterman Q & A Time and Dial-in Information: 11:30 AM to 12:30 PM US Eastern Daylight Time Dial-In Number(s): US/Canada: +1 877 883 0877 Rest of World: +1 706 634 7986 Conference ID: 63218480 Time and Dial-in Information: 7:00 PM to 8:00 PM US Eastern Daylight Time Dial-In Number(s): US/Canada: +1 877 883 0877 Rest of World: +1 706 634 7986 Conference ID: 63220289 A replay will also be available 24 hours after the call for those who cannot attend at the teleconference section on gartner.com. Please forward your feedback and topic requests for future calls to ARCommunity@gartner.com. To add your name to our analyst relations e-mail distribution list, click here 20 June 2008 Our Quarterly Analyst Relations Call was held on 19 June 2008. Listen to the Teleconference. Speakers: Jeff Golterman, GVP HTTP Product Management- Welcome/ Introductions & Organization changes Jenni Lehman - GVP Research Research update
To add your name to our analyst relations e-mail distribution list, click here. 14 May 2008 Gartner Analyst Relations Forum in Barcelona, Spain Register now to attend the Gartner Analyst Relations Forum in Barcelona, Spain. Attendance is open to all AR professionals. When: Wednesday, May 14, 2008 - 14:00 – 17:00 Where: Meeting Room Terral, Mezzanine Level Avda. Diagonal, 661-671 08028 Barcelona Speakers: Peter Sondergaard, Senior Vice President and Global Head of Gartner Research Joshua Reynolds, Senior Vice President, Hill & Knowlton Aaron Yaverski, Group Vice President, Gartner High-Tech & Telecom Programs Forum Agenda: This year's agenda was designed to provide you with insight into Gartner, trends in the marketplace and direction on the future of the analyst relations role. Gartner Research Update Peter Sondergaard, Senior Vice President and Global Head of Gartner Research Peter will deliver a brief update on Gartner research, followed by a dedicated Q&A session. The Future of the Analyst Relations Role Joshua Reynolds, Senior Vice President, Hill & Knowlton Joshua will review the findings from the recent Hill & Knowlton technology influencers survey. In addition, Joshua will lead a panel comprised of AR leaders from different IT industry segments in discussing trends and the direction of the AR role. Q&A & Networking Reception Aaron Yaverski, Group Vice President, Gartner High-Tech & Telecom Programs Aaron will close the afternoon with an open Q&A session followed by a cocktail hour to allow you to connect with your peers. Questions? 26 March 2008 Analyst Relations Forum at Symposium/ITxpo in Las Vegas Register now to attend the Gartner Analyst Relations Forum at Symposium/ITxpo� in Las Vegas. Attendance is complimentary and open to all AR professionals. When: Tuesday, April 8, 2008 - 3:00 p.m. – 6:00 p.m. Where: Mandalay Bay Resort & Casino, Lagoon Meeting Room H 3950 Las Vegas Blvd. South - Las Vegas, NV Speakers: Peter Sondergaard, Senior Vice President and Global Head of Gartner Research Joshua Reynolds, Senior Vice President, Hill & Knowlton Aaron Yaverski, Group Vice President, Gartner High-Tech & Telecom Programs Forum Agenda: This year�s agenda was designed to provide you with insight into Gartner, trends in the marketplace and direction on the future of the analyst relations role. Peter Sondergaard, Senior Vice President and Global Head of Gartner Research, will deliver a brief update on Gartner research, followed by a dedicated Q&A session. Joshua Reynolds, Senior Vice President, Hill & Knowlton, will review the findings from the recent Hill & Knowlton technology influencers survey. In addition, Joshua will lead a panel comprised of AR leaders from different IT industry segments in discussing trends and the direction of the AR role. Aaron Yaverski, Group Vice President, Gartner High-Tech & Telecom Programs will close the afternoon with an open Q&A session followed by a cocktail hour to allow you to connect with your peers. The cocktail hour will take place in Lagoon Meeting Room B from 5:00 p.m. – 6:00 p.m. 12 March 2008 Quarterly Analyst Relations Call Our Quarterly Analyst Relations Call was held on 12 March 2008. We invite you to listen to a replay of the call. Speakers: Aaron Yaverski, GVP HTTP Product Management Allison Fletcher - Vendor Relations Manager Agenda:
Please forward your ideas for topics for future calls to vendor.relations@gartner.com. To add your name to our analyst relations e-mail distribution list, click here. 14 February 2008 Mark your calendars! Gartner 2008 Analyst Relations Quarterly Calls Who Should attend? Analyst relations professionals Marketing professionals Public relations professionals Corporate communications professionals 2008 Schedule March Wednesday, March 12, 11:30 a.m. - 12:30 p.m. Eastern Daylight Time Wednesday, March 12, 7:00 p.m. - 8:00 p.m. Eastern Daylight Time June Wednesday, June 18, 11:30 a.m. - 12:30 p.m. Eastern Daylight Time Wednesday, June 18, 7:00 p.m. - 8:00 p.m. Eastern Daylight Time September Tuesday, September 9, 11:30 a.m. - 12:30 p.m. Eastern Daylight Time Tuesday, September 9, 7:00 p.m. - 8:00 p.m. Eastern Daylight Time December Wednesday, December 10, 11:30 a.m. - 12:30 p.m. Eastern Standard Time Wednesday, December 10, 7:00 p.m. - 8:00 p.m. Eastern Standard Time What should I expect? One week before the call, dial-in details, agenda and speakers will be e-mailed to you and posted to the Vendor Relations page on gartner.com. A replay will also be available after the call for those who cannot attend. Please forward your ideas for topics for future calls to vendor.relations@gartner.com. 5 December 2007 Please mark your calendar for our next Quarterly Analyst Relations Call 08 November 2007 Gartner Lead Analysts and Vendor Ratings 25 September 2007 Please mark your calendar for our next Quarterly Analyst Relations Call 9 August 2007 Next Gartner Quarterly Analyst Relations Call - 27 September 2007 Mark your calendar for our next Quarterly Analyst Relations Call on 18 June 2007
Next Gartner Quarterly Analyst Relations Call - 20 June 2007 Mark your calendar for our next Quarterly Analyst Relations Call on 20 June 2007, 11:30 AM to 12:30 PM US Eastern Standard Time. 22 March 2007
Encore Dial-In#: (800) 642-1687 or (706) 645-9291 Encore Dates: 03/21/2007 14:30 EST - 06/21/2007 11:30 EST Conference ID #: 9775591 To add your name to our analyst relations e-mail distribution list, please contact vendor.relations@gartner.com. 16 March 2007
Dial-In Number(s): US/Canada Dial-in #: +1 877 883 0877 Int'l/Local Dial-In #: +1 706 634 7986 Conference ID #: 9775591 Encore Dial-In #: 800 642 1687 or (706) 645-9291 Encore Dates: 03/21/2007 14:30 EST - 06/21/2007 11:30 EST 26 February 2007 29 September 2006 15 September 2006 7 September 2006 1 September 2006 06 July 2006 27 June 2006 5 June 2006 9 May 2006
Important announcement Please join Head of Gartner Research Peter Sondergaard on Wednesday, 10 May, 11 AM to 12 PM U.S. Eastern Daylight Time, for an important announcement. Peter will provide details about some exciting changes in the Gartner Research organization and what they mean to vendors. We realize this is really short notice, so we are recording the session for playback. If you are unable to attend live, a recording will be available starting shortly after the call (see Encore Dial-In information below). Call details: Dial-In Number(s): US/Canada Dial-in #: (888) 545-8491 Int'l/Local Dial-In #: (706) 679-4068 Conference ID # 9136990 Encore Dial-In #: (800) 642-1687 or (706) 645-9291 Encore Dates: 05/10/2006 12:30 EDT - 08/31/2006 23:59 EDT Encore ID #: 9136990 16 February 2006 10 February 2006 (updated 28 February 2006)
Agenda for Gartner Quarterly Analyst Relations Call: 1 March 2006 11:30 AM - 12:30 PM Eastern Standard Time Agenda
Pamela Miranda, Head of Vendor Briefings - A number of you made comments about Vendor Briefings in our Customer Satisfaction Survey, so we asked Pamela to share the answers to some frequently asked questions and provide some overall tips for Vendor Briefings. She will talk about:
Sally Pinkerton, VP of Vendor Relations - Sally will be reviewing the Vendor Relations Client Satisfaction Survey Results for 2005 Q&A Adjourn Dial-In Number(s): US/Canada Dial-in #: (888) 545-8491 Int'l/Local Dial-In #: (706) 679-4068 Conference ID # 5323780 Encore Dial-In #: (800) 642-1687 or (706) 645-9291 Encore Dates: 03/01/2006 12:30 EST - 05/31/2006 23:59 EST Encore ID #: 5323780 Who should attend? Vendor analyst relations professionals Vendor marketing professionals Vendor public relations professionals Plan Ahead Mark your calendar now for all Quarterly Analyst Relations calls through 2006. Calls will be held on the first Wednesday of the last month of each quarter at 11:30 am US Eastern Time. The dates for upcoming calls are as follows: June 7, 2006 Sept 6, 2006 Dec 6, 2006 One week before each call, dial-in details, agenda and speakers will be emailed to you and posted on gartner.com. A replay will also be available after the call for those who cannot attend. Please forward your ideas for topics for future calls to vendor.relations@gartner.com. To add your name to our analyst relations email distribution list, please contact vendor.relations@gartner.com. Thank you 21 December 2005
Pilot Approved Quote Sheet Template Now Permanent! Due to the positive feedback received and vendor compliance, we have decided to make the Pilot Approved Quote Sheet program permanent. As a reminder, this process aims to provide approval for an agreed number of quotes ahead of time, for use in specific contexts for a set time period. It's easy. All you need to do is complete the Approved Quote Sheet Template and submit your request to vendor.relations@gartner.com. Thank you, Gartner Vendor Relations 1 December 2005
Gartner Analyst Relations Call - December 7, 2005
21 November 2005 Findings Notes: Research that's hot from the oven A message from Jenni Lehman - Vice President, Research Methodologies
Published Findings Notes The following Findings documents are published and available on gartner.com: Findings From the 'Future of Software' Research Meeting: The New Business Services Layer 12 August 2005 Dan Sholler | Simon Hayward | Yvonne Genovese Findings From the 'Emerging Technology Trends' Research Meeting: Usability as a Tipping Point 22 August 2005 Jackie Fenn | Dave Cearley | Alexander Linden | Nick Jones Findings From the 'Consumer and Internet' Research Meeting: 'Consumerizing' IT 31 August 2005 Rita Knox Findings From the 'Manufacturing Vertical' Research Meeting: Adaptable Wedges in the Manufacturing Value Chain 6 September 2005 Ken Brant Findings From the 'All Company' Research Meeting: Second Internet Revolution Demands Immediate Attention 7 September 2005 James Brancheau | Charles Abrams Findings From the 'Industry Advisory' Research Meeting: Trends in the Business Process Outsourcing Market 14 September 2005 Lisa Stone | Robert Brown | Robert Goodwin Findings From the 'Security and Privacy' Research Meeting: Successful Business Continuity Approach in the Wake of Katrina 15 September 2005 Roberta Witty Findings From the 'Content Management' Research Meeting: Record Interest in Records Management 21 September 2005 Mark Gilbert | Ken Chin | Debra Logan | James Lundy Findings From the 'All Software' Research Meeting: Provisioning Software as a Service 29 September 2005 Jeff Comport Findings From the 'High-Performance Workplace' Research Meeting: A 'Search' for the Holy Grail 11 October 2005 Tom Austin
31 October 2005
Quarterly Analyst Relations Call Schedule Through 2006 Want to be able to plan ahead for our quarterly Analyst Relations calls so you don't miss one? Then read on. We will now be hosting our calls the same time each quarter. The call will be held on the first Wednesday of the last month of each quarter at 11:30 US Eastern Time. The dates for upcoming calls are as follows:
28 September 2005
Updated Vendor-Paid-and-Sponsored Events at Gartner Conferences Gartner's brand differentiation and therefore our business are based on our research integrity. Even the appearance of compromised integrity is unacceptable. For this reason, during Gartner conferences our analysts are not allowed to participate in special events, paid for by vendors, where attendees are solely Gartner and vendor associates. This policy ensures that our analysts are available to all conference attendees.
7 September 2005
Pilot Approved Quote Sheet Template In response to requests to help with rush requests to quote Gartner research, Vendor Relations has introduced a new pilot approval process. This process aims to provide approval for an agreed number of quotes ahead of time, for use in specific contexts for a set time period. It's easy. All you need to do is complete the Pilot Approved Quote Sheet Template and submit your request to vendor.relations@gartner.com. This process will be in place as a pilot for three months. Then, based on feedback and compliance, we will consider introduction permanently.
1 September 2005
Magic Quadrant and MarketScope Market List Now Available on gartner.com We are pleased to announce that a list of all Magic Quadrant and MarketScope market research is now available on gartner.com. This new practice responds to many requests from vendors and users for greater transparency into our market research process and plans. Please keep in mind that these are planned dates and that they may change throughout the year. We update the list with changes as they occur.
24 August 2005
Important New Process for Requesting Analysts to Take Surveys Vendors regularly send Gartner analysts requests to complete analyst relations-related surveys. Though the length of these surveys is nominal, the number of requests and the scope of the questions have become problematic. To ensure adequate responsiveness to requests and to minimize the impact on Gartner analysts, we have implemented the following procedure:
If you send survey requests to the analysts directly, survey completion is subject to severe delays and spotty participation since the analysts will be checking with us first. We will help ensure that you get quick turnaround and more complete participation. We expect to be able to approve most survey requests within 48 hours of receipt. Thank you for your cooperation.
24 August 2005
Analyst Relations teleconference On a recent series of client visits in the Bay Area, I got some fantastic feedback from vendor clients, which I'm now working through diligently. A request that came up a number of times was to get a glimpse into Gartner's vendor product strategy. The good news is that there is a lot to talk about. Robin Kranich has agreed to participate in an Analyst Relations teleconference to describe what we have cooking and to answer your specific questions. Here are a few of the areas that she will touch on:
Please submit your questions for Robin by 9 September to ombudsman@gartner.com. You guys never disappoint with your insightful questions, and I'm sure this call will be no exception. I look forward to the interaction. One other note: We will conduct focus groups specifically for vendors at this year's Fall Symposia in Orlando, Cannes and Sydney. These focus groups will seek vendors' opinions on various issues of objectivity, as well as Research methodology and architecture. If you plan to be at one of the symposia and would be interested in participating, please send an email with the subject "Symposium Focus Groups: [Specify Location]" to ombudsman@gartner.com. Dialing Instructions: 10 minutes prior to call's start time, dial into:
Encore Replay Information After the call, a digital recording will be available for replay until November 30, 2005. To access the recording, please use one of the Dial-In Numbers listed and the Conference ID number shown below. Encore Dial In #: 1 800 642 1687 or 1 706 645 9291 Encore Dates: 09/14/2005 12:30 EST - 11/30/2005 23:59 EST Conference ID #: 8824787
17 August 2005
We Have Changed Our Email Address Please note our email address has changed from quote.requests@gartner.com to vendor.relations@gartner.com. This change is to enable one stop for all your Vendor Relations requests.
9 August 2005
Gartner's Copyright and Quote Policy - Compliance is important to you! Gartner takes compliance with our Copyright and Quote Policy very seriously. It's important to us because it protects the integrity of our brand and our reputation for independence and objectivity. It's important to IT vendors and users as well, because it enables our analysts to express their views candidly, without fear of being misquoted, taken out of context, or used by competitors to either promote or disparage IT products or services. We work with our clients every day to approve external uses of our name and research within the guidelines of our policy, and find that the vast majority of our clients respect our processes. In those cases where they do not, there are a range of actions available to Gartner, which may include, but are not limited to:
1 August 2005
How to be added to the Analyst Relations call invitation list We have recently been asked by a number of vendors how they can get on the invitation list for our quarterly Analyst Relations calls. There is no "special" invitation list. All you have to do is send an email with your name, email address, company name and phone number to ombudsman@gartner.com, and you'll receive the next invitation. You don't have to be a client (or even a vendor).
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please contact: Vendor Relations Phone: +1 203 316 6178 Fax: +1 866 681 4224 vendor.relations@gartner.com Quarterly NewsletterEditorial CalendarVendor BriefingsAnalyst Coverage |
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