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Gartner CIO Academy is framed around the CIO Decision Cycle every CIO must master to fast-track success and minimize risk.
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Bridge Business and Technology
The primary job of the CIO is to drive business growth with advanced technology. Your business-enabling vision must be clear, and you must communicate it well to the board of directors, your executive colleagues and your own people. Good governance is critical. Overcoming competing pressures and tensions is essential. Your credibility depends on it.
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Sensing Key Business Trends
As the top IT executive, you have to show how IT can be leveraged to meet business objectives: develop new products, enter bigger markets, and promote faster delivery of services. On the road to IT-enabled business, you create the map. You have to understand the critical trends, the emerging technologies, and the priorities of management. The earlier you can plot the route, the greater your value to the enterprise.
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Shape Demand and Synchronize
Business growth and profitability depend on your IT strategy. But to succeed, you also need a personal strategy that balances risk and return, and includes trustworthy partnerships and smart technology acquisitions. You must match IT investments with business goals and anchor everything to an architecture that supports change and catalyzes growth.
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Orchestrate A High Performing IS Organization
Your job is to build a high performance service organization. Your group must deliver cost-effective services that can bring business ideas to fruition rapidly and intelligently. You must also attract and nurture good people, manage roles and responsibilities and plan wisely for succession.
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Provide Cost Effective and Timely Services
A CIO has to promise results, and then get them. Your team must source agile, low cost services from inside and outside the organization. It’s about speed and value, and balancing both. You have to set demanding timetables that drive value delivery, ensure disciplined project management, and steer partnerships for maximum yield.
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Know Where You Stand and Why
Control relies on measurement. Perception relies on proof. Track and communicate the evidence of your success: the business value of the IS organization, the business value of IT-enabled technologies and the total cost of ownership. Regularly evaluate performance. Know where you stand so you can take every step with confidence.


With more than 3,100 members worldwide, Gartner Executive Programs is the world's largest membership organization specifically for CIOs and senior IT executives. Designed to enhance senior-executive productivity and professional development, Gartner Executive Programs provide a single source of research expertise, one-to-one counsel and the shared intelligence of thousands of senior IT executives.
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